Latest / Resource Report / Resource Report - 43 Timberland Regional Library
Transcript
- 0:20Hello and welcome to Resource Report, where we share
- 0:22with you important information about local nonprofits
- 0:25and resource organizations that support the community
- 0:29we share, produced by Pathways to Agency. I am
- 0:33your host, Rainmaker. Today, I am interviewing
- 0:36two individuals from Timberland Regional Library.
- 0:40Please welcome Interim Executive Director, Andrea
- 0:43Heisel, and Regional Manager, Victoria Harmon.
- 0:58I am here at KAOS Radio Station with the interim
- 1:04executive director of Timberland Regional Library,
- 1:08Andrea Heisel, and the regional manager, Victoria
- 1:14Harmon. How are you today, ladies? Fantastic.
- 1:16Thank you. Doing good. Oh, good. It's so good
- 1:20to have you all here. Can you reintroduce yourselves
- 1:24and give us your position, and how did you come
- 1:27to be here at Timberland Regional Library? So
- 1:31my name is Victoria Harmon, and I am the Regional
- 1:35Library Manager for the Olympia and West Olympia
- 1:38Library. And I have been at the Olympia Library
- 1:42for the last year. And before that, I was over
- 1:47at Aberdeen, the Aberdeen Library. But I've been
- 1:51traveling all over. And I'm Andrea Heisel. I'm
- 1:56the interim executive director for Timberland
- 1:58Regional Library. I've been with Timberland for
- 2:00nine years. I started as the collections manager,
- 2:04took over IT during the pandemic, and just have
- 2:08progressively moved up the ranks that way. And
- 2:11most recently was interviewed and received the
- 2:15interim executive director position about four
- 2:17months ago. Thank you. And that position came
- 2:22into your hands through a lot of the changes
- 2:26that we've been seeing. That is correct. Yeah.
- 2:29Okay. How are you feeling about being in that
- 2:32position within the midst of all of this? It
- 2:35has been a journey. And it's been really good.
- 2:39I mean, a lot of good things have come out of
- 2:41the last four months. So it's been a, you know,
- 2:45it's been a really I don't even know how to describe
- 2:48the last four months or nine months, really.
- 2:52It's been a journey. That is the best description.
- 2:54Yeah. We're moving in the right directions at
- 2:57this point. I'm so glad to hear that. And so,
- 3:02you know, the library is just the library, but
- 3:05what kind of organization actually is the library?
- 3:08Like, is it it's it's not necessarily for profit.
- 3:12Is it a nonprofit? What is what kind of organization
- 3:14is the library considered? We are government
- 3:18-like. So we are a junior taxing district and
- 3:21funded primarily through taxpayer funds. Oh,
- 3:25okay. Okay, so it would be considered a government
- 3:27organization. Yes, essentially. Oh, okay. Okay,
- 3:30thank you for clarifying that. And so normally
- 3:35nonprofits... would have a mission, vision, and
- 3:38goals, but business organizations do also. I'm
- 3:41curious about government organizations. I don't
- 3:44think I've ever thought about that before. Does
- 3:47the library have a mission, vision, or goal?
- 3:49Yeah, we do. In fact, we go through a process
- 3:53every four or five plus years of strategic planning,
- 3:58and we just completed one, I want to say in... 2025. And
- 4:03so we have.. our mission is to connect our diverse
- 4:07community to ideas, experiences and each other.
- 4:10Our vision, which is, you know, when you think
- 4:12of visions like a stretch, you know, we're not
- 4:14there yet, but this is where we're aiming for
- 4:16is to experience the world of ideas through TRL.
- 4:21Our welcoming spaces, diverse collections and
- 4:23vibrant partnerships and engaged patrons reflect
- 4:26our commitment to creating an equitable future.
- 4:29We are a trusted community resource. And then
- 4:31our values are about, you know, equitable access
- 4:34and intellectual freedom, collaboration, supporting
- 4:38diverse communities, perspectives and ideas,
- 4:40responsible use of public resources and embracing
- 4:43change. I love that so much. Thank you for sharing
- 4:48that. And that kind of gives us an idea of, like
- 4:52what's... what is really impacted by a yes or no
- 4:56vote there, doesn't it? And so what is a little
- 5:12history of the Timberland Regional Library? I
- 5:15think it's always important to understand the
- 5:18backstory. So in 1968, there was a movement to
- 5:24create this inter-rural. library district,
- 5:27and it was an initiative that the voters voted
- 5:29on, so all five counties voted in a majority
- 5:32to form this district. So ever since then, we
- 5:36continue to have.. you know, our focus is rural
- 5:40libraries, but we've had cities annexed to us.
- 5:43So the cities of Olympia and Lacey and Belfair,
- 5:46there's many cities that have decided that they
- 5:48also wanted to be a part of this district and
- 5:50share those resources amongst each other. As
- 5:53of today, we have 29 branches and five bookmobiles.
- 5:58Oh, good to know. Awesome. And so what are the
- 6:02counties, county branches, and about those? So
- 6:06we're in five counties. So Thurston, Lewis, Mason,
- 6:11Grays Harbor, and Pacific. And each county has
- 6:15their own collection of libraries that are part
- 6:19of Timberland. And in each of those. For Thurston
- 6:22County, we have seven libraries. OK, OK, cool.
- 6:26And because they're all Timberland Regional Library.
- 6:31So there, you know, you can request books across
- 6:35the library system. And I'm curious about libraries
- 6:40outside of the Timberland Regional Library system,
- 6:44because maybe somebody lives. just on the other
- 6:48side of Grays Harbor. And maybe their Grays Harbor
- 6:53library is closer to where they live than another
- 6:57library in their area. I don't know. I'm not
- 6:59very familiar with all of Washington. I'm from
- 7:03southeast Louisiana, but I'm learning. So this
- 7:07is my question is, are there other library systems
- 7:10outside of Timberland Regional Library? And do
- 7:13y 'all interact with those libraries as far as
- 7:15sharing books and patrons and things like that?
- 7:19Yeah, we sure do. We have some really great agreements
- 7:22across the board with libraries around us. So
- 7:27you can get a reciprocal library card with King
- 7:30County, with Seattle Public, Fort Vancouver,
- 7:33Pierce County Library System. It's on our website.
- 7:37So just by having a Timberland library card,
- 7:39you can get a reciprocal card with any of those
- 7:41folks. expanding your ability to be able to borrow
- 7:46you know, physical and electronic materials from
- 7:49those libraries and just outside of that we also
- 7:52have inter-library loan so you can ask us to find
- 7:56something for you that we don't have in our collection
- 7:58we'll go out and we'll look and see which libraries
- 8:00around the country have it and then based on
- 8:03your wish to maybe pay a small fee, or not, we
- 8:08will get that item for you and it just comes
- 8:10in the mail to us and then we send it to the
- 8:13local branch that you want to use and you get
- 8:15to check it out. So it's kind of like a donation
- 8:17fee. It's.. different libraries have different
- 8:21fees for, you know, it just helps them, uh do the
- 8:25processing of those things and pay for mailing
- 8:27and things like that, so um it's more of a it's
- 8:30a process fee essentially um for those libraries
- 8:33to be able to do their services and each library
- 8:35kind of has their own set of rules around that.
- 8:36Oh okay, okay, so some of them are, yeah we need,
- 8:40really need that $1 .50, or if you can pay $1
- 8:44.50 that would be great, depending on the different
- 8:46library. Usually it'll just say they'll lend
- 8:50things for free or there's going to be a fee
- 8:52of some sort. And as a patron of TRL, you can
- 8:55put in the inter-library loan form, like I'm willing
- 8:57to spend money on this, or I'd rather you only
- 9:00go to people who will loan it for free. And then
- 9:03we look in our system for those libraries that
- 9:06have those parameters when we make those requests.
- 9:09Okay, cool. Thank you for explaining that. Okay.
- 9:26Now we're going to get into the services. So
- 9:29like, obviously, everybody knows you can go to
- 9:33the library and check out books. Most people
- 9:37know you can go and access printers and computers
- 9:41and scan stuff. But not everybody actually knows
- 9:46that. I actually recently had to remind a friend
- 9:49that, oh, yeah, you can go down and print. your
- 9:52stuff at the library- Wow oh I forgot that, thank
- 9:57you! You know so, you know. Well, it's a special
- 10:01service, too, with the printing because we offer
- 10:04that $20 credit balance for the month. So at
- 10:08the beginning of the month, the first day of
- 10:10the month, you get $20 for the month. And black
- 10:13and white is $0 .10 per page. Color is $0 .50
- 10:16per page. We have different size pages. We have
- 10:19the 8 1⁄2 by 11. We have legal. We have, like,
- 10:23a poster size. And if you go through your balance
- 10:26halfway through the month, That's okay. You can
- 10:28pay for the rest if you want to. But generally,
- 10:31you get $20 a month of free printing. And $20
- 10:35goes really far. Yes. It's almost like you have
- 10:40unlimited printing. Yeah. Cool. Thank you. I
- 10:44was going to ask about that. What other services
- 10:47does the library provide aside from We Can Go Get
- 10:51Books? Well, I mean, there's so much. You can
- 10:55check out books. You can check out DVDs. We have
- 10:59DVDs and Blu -rays. We have audio books. All
- 11:03of these items you can check out up to 50 items
- 11:07at a time. So however you want to do the math,
- 11:10you can check out 50 movies if you wanted to.
- 11:12Or you could do like 25 movies and 25 books.
- 11:15We also have a Library of Things collection where
- 11:20you can check out the Discover Passes to go
- 11:24to the state parks. Oh, see, and I didn't know
- 11:26that! Wow! We have bee backpacks. And so if you're
- 11:33interested in bees and you want to learn a little
- 11:35bit more, we've got a special backpack to help
- 11:37you kind of start on the basics. And then we
- 11:40have a fishing rod. There's like a backpack for
- 11:45astrology with a telescope. We also have... a
- 11:52lot of resources, e -resources. So we have Libby
- 11:56by Overdrive. So that's an app that you can download
- 11:59onto your device. And you can access electronic
- 12:02books, electronic audio books, e -magazines.
- 12:06We also have Kanopy. which is another streaming
- 12:10service where you can stream movies for free.
- 12:13It's got TV shows and movies. We also have a
- 12:17lot of newspaper resources. So if you're tired
- 12:22of hitting that paywall, you can get newspapers
- 12:26for free through the library, either in print
- 12:29or online. Wow. Wow. Wow uh and then there's
- 12:34also computers. Yes! And... what can you do on
- 12:38the computers, and not do on the computers?
- 12:41So with our computers you can come on in. All
- 12:44of our libraries have computer access. You would
- 12:48just need to log in with your library card number
- 12:49and password. And then from there, you get up
- 12:51to an hour or longer if no one else is waiting
- 12:54for access to the computer. But you can essentially
- 12:58just access anything online, your emails. If
- 13:01you're job hunting, you can apply for jobs. If
- 13:05you're looking for benefits and need to apply
- 13:08for your benefits, you can do through the library's
- 13:11computers. And then also you can access the printer
- 13:14and just print directly from our computers. Also, our printers offer
- 13:20scanning services. It also offers faxing services. So
- 13:24you can fax to people. You can't receive, but
- 13:26you can send out faxes. Awesome. Good to know.
- 13:40Are there any other special library services
- 13:43that we should know about? Well, we've got lots
- 13:47of programs, and our programs are so awesome.
- 13:51So we have the Community Action Council coming
- 13:53out on Mondays from 10 to 12. And So since 1966,
- 14:02the Community Action Council of Lewis, Mason,
- 14:05and Thurston Counties has been dedicated to disrupting
- 14:08the cycle of poverty experienced by the community
- 14:10members. And so they come out and you can meet
- 14:15with them one -on -one. We also have... really
- 14:18fun programs like a drop -in plant swap. We're
- 14:22doing that on Monday, September 28th. So if you're
- 14:26curious about plants and want to see if somebody
- 14:29has something that you want to swap with, you
- 14:31can. We have the Discovery Speaker Series. This
- 14:35is a fantastic resource, that they come out and
- 14:38they talk about different things in the community.
- 14:42The one coming up this Thursday is about... the
- 14:45bats and how they're important to the ecosystem.
- 14:48So if you've ever been curious about bats, we've
- 14:50got that happening on Thursday, October 1st,
- 14:536:30 to 7:45. We've got early literacy programming.
- 14:57We do a lot of baby story times. We do birth
- 15:02to five story times, family story times. During
- 15:07the summer, our most popular story time is the
- 15:12sleepover story time where the kids can bring
- 15:15their stuffed animals and we set them up with
- 15:18like a fun little overnight sleepover party.
- 15:22And we had cute pictures of that, too. I could
- 15:25go on and on about our program. Oh, yeah, that's
- 15:28great. You are listening to Resource Report on
- 15:41KAOS and my interview with Andrea Heisel and
- 15:44Victoria Harmon of Timberland Regional Library.
- 15:47After a brief message, we'll be right back. You're
- 15:50on the go. You need to know. And sometimes Google
- 15:53just won't do it. When it comes to information
- 15:55resources for your smartphone or tablet, Timberland
- 15:58Regional Library is the app for you. Using LibraryNow,
- 16:02you can search the library catalog, download
- 16:04e -books and audio books, check your library
- 16:06account, check the library events calendar, and
- 16:08look up hours and locations. You can even scan
- 16:10a book's barcode and see if the library has it.
- 16:13For more information on LibraryNow and Timberland
- 16:16Regional Library's other mobile services, visit
- 16:18trl .org. Welcome back to Resource Report here
- 16:23on KAOS. Let's return to the interview with
- 16:26Victoria Harmon and Andrea Heisel of Timberland
- 16:29Regional Library. Yeah, so it's really like a
- 16:43community service kind of situation where you've
- 16:47got a lot of different community events and activities,
- 16:52sort of like a social service provider meetups
- 16:54and things like that. I actually had interviewed
- 16:57Innovations Human Trafficking Collaborative.
- 17:00And the way that ended up happening was I walked
- 17:03into the library to deliver my zines and happened
- 17:07to see the sign that they had a person there
- 17:10to take walk -ins. So that was how I connected
- 17:16with them was through the library and them meeting.
- 17:20with people there. That's really amazing connection.
- 17:23Well, I just want to also mention that all of
- 17:27our events are available on our website. So you
- 17:31can go to our library's website, click on events,
- 17:33and then you can choose which library or you
- 17:36could just put in a search for a particular thing
- 17:39that you're looking for. Like if you're looking
- 17:41for story times, it'll list all of the available
- 17:44story times within the county. So you can pick
- 17:47and choose which one you want. You can go to
- 17:49probably more... multiple story times in a week.
- 17:53But yeah, if you're interested in a free programming
- 17:57events, activities, go to our website, the events
- 18:03page. Oh, that's so good to know. One thing we
- 18:21didn't mention is Wi -Fi access. Yes, Wi -Fi
- 18:25access. The library provides free Wi -Fi access,
- 18:28yeah? Yes. And the range of that extends out
- 18:33into the parking lot. I have come and was getting
- 18:37ready to go in the library and had parked and
- 18:40noticed that the library was not open one day.
- 18:42And there were people sitting in their cars being
- 18:46in the library Wi -Fi and accessing library resources
- 18:50just by being in the parking lot. And I think
- 18:53that's just really cool. Yep. No password required.
- 18:56Yeah. It's super important, especially in the...
- 18:59very rural communities where it might be the
- 19:01only place to connect to Wi -Fi. So if you're
- 19:03going hiking or you're out on the peninsula and
- 19:07you need access to a map, you can at least come
- 19:09to our library parking lots and get online to
- 19:12figure out where you need to go next. That is
- 19:15a safety feature. That is definitely a safety
- 19:18feature. And then one of the important things
- 19:35about the libraries, too, is your accessibility.
- 19:40the different types of accessibility to different
- 19:43individuals. Can you talk about that? Yeah, so
- 19:47we look at all the different ways we can provide
- 19:51services, especially to materials, right? Our
- 19:55online collection actually allows people who
- 19:58have low vision to be able to, you know, use
- 20:02that app Libby to make the font bigger automatically.
- 20:06So, you know, we also provide large print format
- 20:09in print, but to be able to have that on your
- 20:12device and make it as large as you need with
- 20:14the dark background. So it's not as hard on your
- 20:17eyes. We also have. portable mp3 players called
- 20:23Playaways, so again another way for people to
- 20:25have access to a resource without even having
- 20:27to have their own device we look at. We've partnered
- 20:31over the years with an organization based out
- 20:35of UW for- it's called WATAP- and those are ways
- 20:40people can check out accessibility tools that
- 20:43they might need if they're recovering from surgery,
- 20:45or if they want to try something out before they
- 20:47think about buying it. So we have a whole collection
- 20:50of these accessible tools or implements that
- 20:53can help people do things, like, you know, have
- 20:55like, even eating in terms of like spoons, weighted
- 20:59spoons and things like that. Reading devices, devices
- 21:03to help them get up and out of their car, or a
- 21:06chair. So we have all kinds of resources for folks
- 21:09who want a no barrier access to accessibility
- 21:14tools. Wow! That's- I had never heard of that. That's
- 21:18really cool. What would you say is the level
- 21:22of usage with that? Do you have enough devices
- 21:25for pretty much everybody, or are there a lot
- 21:30of holds and waiting times for a limited number
- 21:33of them? What's the ratio for that? I don't have
- 21:38the stats right here, you know, that could pull
- 21:40up, but it's used well. It's not- I think when
- 21:44people find out about it, they use it. And it's
- 21:47one of those kind of not best kept secrets because,
- 21:49we talk about it. It's on our website. But until
- 21:52you need that tool, you don't necessarily think
- 21:54about it, I think. So we do have them in some
- 21:57of our branches just on display. So people can,
- 22:00if they come into the branch, they see that at
- 22:02least and they know they can request it. But
- 22:04it's also on our website and a variety of, you
- 22:06know, we have. blog post about it so people can
- 22:09see that information. I want to talk real quick
- 22:12about something else Victoria mentioned. She
- 22:14mentioned going to our website for the events,
- 22:16but you can also sign up for a newsletter for
- 22:18your branch. And in those branch newsletters
- 22:20that get sent out at least monthly, you'll see
- 22:22events that are coming up or special initiatives
- 22:25we're wanting to highlight. So that's another
- 22:27thing I'd like to talk about for people to sign
- 22:29up for those. Oh, awesome. And, you know, talking
- 22:33about accessibility, Are there books in Braille?
- 22:38We don't have books in Braille, but we can connect
- 22:40people to the Washington Talking Book and Braille
- 22:43Library up in Seattle and get materials sent
- 22:45to and from us. Oh, good to know. Good to know.
- 22:48I remember, actually, that's how I first learned
- 22:52about Braille was I was maybe about, I don't
- 22:55know. eight or nine. And this is in Southeast
- 22:58Louisiana. But I had gone into the library and
- 23:01I was just wandering and looking around and I
- 23:03happened to find some Braille books. And I was
- 23:06like, what is this weird code that this book
- 23:10is written in? And I went and asked my mom and
- 23:12she's like, oh, that's Braille. It's for blind
- 23:14people. Blind people read that way. And that's
- 23:16how I learned about that- at the library. Yes.
- 23:21It's not something most people think about, but
- 23:24I think it's important to highlight that this
- 23:26too is a Thing. Yeah. And I also wanted to throw
- 23:30out there another thing that we offer, is that
- 23:34at the library, we do have handicap accessible
- 23:38computer stations and so what that means is that
- 23:41it's one of those up and down tables so you can
- 23:46press a button to adjust the height of it so
- 23:48that you can if you needed to use a wheelchair
- 23:50you can actually use it for that purpose. Oh that's
- 23:54so good to know that's so good to know. Thank
- 23:56you. Over by the bathrooms, there's like a billboard
- 24:12and you've got.. people can post community stuff,
- 24:16events and programs and things that they're doing,
- 24:19ads for stuff. And then you also have a billboard
- 24:23that shows all the different activities that
- 24:26the library is doing. Yeah? Yeah. Yep. So it's
- 24:30our community board in the hallway. But then.
- 24:33As you're walking toward the bathrooms at the
- 24:37Olympia Library, there's these two pillars. And
- 24:41one's going to have a community board for adult
- 24:45programming and one for children's programming.
- 24:47Okay, okay, cool. And then there's like a little,
- 24:51some little stands over there, newspaper stands.
- 24:54And there's some little free publications that
- 24:57you can pick up from different organizations
- 24:59too, I think. The recreational, the, you know,
- 25:05the, what is it? Recreation. Parks and Recreation
- 25:09has a publication that they leave there. And
- 25:12then also when we get our voter guides, we can
- 25:15get them at the library. And when it's tax time,
- 25:18you can go and pick up your tax forms at the
- 25:21library. And instruction booklets in English
- 25:23and Spanish. Oh, good to know. And then I know
- 25:28the AARP will meet at some some of the libraries
- 25:32uh the AARP will meet with people there to help
- 25:36them with their tax service- that's one thing
- 25:38I do. Yeah it's a very popular program. Yeah, and
- 25:42I don't think a lot of people know about that
- 25:44so that's why I also want to mention. Yeah. Let's now
- 26:00move into the reality of the situation regarding
- 26:05this levy tax. Okay so I know that it's been
- 26:10mentioned in so many places, but I don't think
- 26:15it hurts to have information reiterated because
- 26:19we want to make sure everybody understands what
- 26:23this means. And there are maybe young adults
- 26:26that are just coming into understanding all these
- 26:28kinds of things. And not everybody understands
- 26:32proper terminology for stuff. And one thing I
- 26:36have never seen anywhere is explaining what
- 26:40actually is a levy tax, first of all, so like what
- 26:44a levy lid tax, what does that even mean!? So please,
- 26:47let's start with the very basics. Yeah. What is
- 26:50a levy, what are we even talking about? Yeah.
- 26:55So a levy is a tax that's collected for a specific
- 26:58purpose. And in the case of public libraries,
- 27:01our public library system is funded primarily
- 27:03through property taxes. And in Washington State,
- 27:07we are capped at a 1 % growth on those every
- 27:12year. And if you have followed inflation over
- 27:15the years, you know, we estimate 3 % to 5 % annually
- 27:19for inflation growth. And it's obviously grown
- 27:22above that for a couple of years in a row. So
- 27:25by nature of the way it's funded, there's no
- 27:30way for us to keep up with that without asking
- 27:32the voters, may we have a levy lid lift? May we increase
- 27:36the amount that we can collect from property
- 27:38taxes? We haven't done that since 2009. We tried
- 27:44in 2009. It failed. But we've gone 25 years without
- 27:48the full levy rate that we are entitled to, should
- 27:52the voters say yes to that. But we haven't had
- 27:55that full 50 cents since 2001. So we're at 22
- 27:58cents right now per $1 ,000 of assessed property
- 28:01value median. And I also want to throw in that
- 28:06the levy... many community services are funded
- 28:12through the property tax levies. So this is the
- 28:16schools, the fire department, parks, police,
- 28:19we're all kind of getting this pot of money.
- 28:23And I think one of our co workers, Ryan, the
- 28:27way that he had described it was, imagine it
- 28:30as a pie. And we all get a slice of this pie.
- 28:35And I think what he had said was that when somebody
- 28:38goes for a levy lid lift in this pie. And if
- 28:43it is approved and they get that lift, that gets
- 28:50taken from the other people's portions in the
- 28:52pie. But only if it's at the $5 .90 maximum already.
- 28:56And that's called pro rationing. So now we're
- 28:58getting into the intricacies of tax property.
- 29:00So real quick, real quick, the descriptive terminology
- 29:05of lid lift. So we're envisioning.. Here is a bucket
- 29:11and there's a lid on the bucket and we can't
- 29:16put any more in the bucket. So we're going to
- 29:18lift that lid off the bucket so it can be filled
- 29:22some more. Is that like basically the visualization
- 29:25of what that means? Yes. It's so that we can
- 29:28collect more than the 1 % where we're capped
- 29:31at. Right. Okay. Just making sure that that's...
- 29:34crystal clear what that means what we're talking
- 29:37about. Yeah. Okay, thank you. Yeah. And that's only
- 29:40for a set period of time. In our case the board
- 29:44approved going out for a 35 cent total levy rate,
- 29:48which is a 13 cent increase from where we are
- 29:50now and it's a two -year permanent lid lift which
- 29:54means for two full years we'll be at that 35
- 29:57cent and then after that it starts dropping back
- 30:00down again so The permanent part means it doesn't
- 30:05drop all the way back down to 22 cents immediately,
- 30:07which is what it would have done if we went for
- 30:10the temporary lift, but we asked for the permanent
- 30:12so that it goes down slower. We also know, and
- 30:16our library colleagues across the state know
- 30:19this, that going back to the voters for a levy
- 30:23lid lift is part of our just routine for how
- 30:26we manage our finances, because it's up to them
- 30:29whether or not. We'll receive additional tax
- 30:33funds. And so it's up to them about what type
- 30:35of library system they want us to be. Thank you.
- 30:39I have a question about that 25 year gap. Why
- 30:55did it take 25 years to get where we are? Yeah.
- 30:59So, you know, 2009, when we went for that levy...
- 31:05I wasn't here at that time, but that was also
- 31:08like, the housing crisis had happened. Okay. And so
- 31:11it was not a super great time in general for
- 31:15many, many people. So I think, to be just honest,
- 31:20the fear of not knowing whether or not it would
- 31:24pass has prevented us from going any sooner than
- 31:27what we're at right now. But the reality is,
- 31:30that's part of our financial planning. It's just,
- 31:34we have to go out and ask. And we know we need
- 31:36to do that routinely at this point or at a set
- 31:38period of time over the years instead of waiting
- 31:40for so long. So I don't want to get into opinions.
- 32:00I just want to stick with facts. But it is a
- 32:03fact that the libraries have also done a lot
- 32:09of different kind of extensive renovations. And
- 32:12I have seen opinions online regarding, in different
- 32:19publications, regarding, you know, how people
- 32:22are feeling about that. Like, were they necessary?
- 32:26Whereas, you know, the whole, are we spending
- 32:31that money responsibly kind of thing? What's
- 32:33it going into? And now we are at this level where
- 32:37we need this funding even more. And so... I wonder
- 32:42if there are some facts that can help clarify
- 32:45those decisions and things like that. You know,
- 32:51when we plan for each year annually, you know,
- 32:55that is part of the annual ask if we were doing
- 32:57any types of renovations on buildings. So that's
- 33:01just a fact that I could share. I will say, you
- 33:05know, things we've learned over the last year
- 33:07is, you know. going back and being that partner
- 33:10with each community when we do those renovations
- 33:13instead of having, you know, just a very small
- 33:17core group of people deciding what's best for
- 33:19folks. So that's part of our levy conversation
- 33:24is, you know, we are... should this initiative
- 33:28be approved, we are working with our communities
- 33:32in a much more collaborative way. Leadership
- 33:35is totally turned over and we now have a community,
- 33:39a community engagement process for renovation
- 33:41and remodel. And right now, like we are going
- 33:44through with Aberdeen and the city of Aberdeen,
- 33:48the Friends of Library of Aberdeen and their
- 33:50library advisory board, they have these, this
- 33:53amazing fund that is paying for their entire
- 33:57building renovation because they are in desperate
- 34:00need of a renovation for basically the systems
- 34:03inside of that building, like the plumbing and
- 34:06the HVAC and the flooring and things like that.
- 34:08Those are all going to be replaced through that
- 34:10funding, but the process used to get all the
- 34:13stakeholders in the room so that everyone had
- 34:17input and everyone feels like they're part of
- 34:19that. Those decision makings has been really
- 34:21great and is now like what we'll use moving forward
- 34:24when we do these kinds of renovations. Thank
- 34:27you. Thank you for clarifying that. So Works
- 34:43in Progress did this amazing article at their
- 34:46fundraising event and newspaper launch party.
- 34:51And to quote Kylie McQuarrie, one of the writers,
- 34:55it was said, "Washington's regressive tax code
- 34:59means the levy rate declines over time. Without
- 35:03frequent votes to restore rates, libraries can
- 35:06legally collect less and less money, leading
- 35:08to underfunded, overburdened library systems
- 35:11with exhausted, underpaid workers." So I want
- 35:14to speak to that a little bit and break some
- 35:16of that statement down because there's so much
- 35:19in that one statement. And so the quote -unquote
- 35:23regressive tax code. So that's something that you
- 35:27are referring to there, where you're saying if
- 35:30we have the levy lid lift, then if we get that
- 35:33fixed rate, but it will go down slowly over time.
- 35:38So that's what they're referring to there is
- 35:41that people have to come in and vote frequently
- 35:45to restore that. And so it kind of, it's like
- 35:47a refresh. It's like a video game. It would be
- 35:51like a re -up. Yeah. Yeah. So coming back out
- 35:54to the voters in a set period of time over the
- 35:58next you know however long is we'll we'll go
- 36:00back and we'll say we'd like to renew the rate
- 36:02where we were at or we'd like to restore it to
- 36:05the full 50 cents so um those are that's what
- 36:09you'll see from timberland moving forward because
- 36:11that's what everyone else around us has been
- 36:13doing. And while it may sound like an opinion,
- 36:17it really is a fact, because if we look around
- 36:19at the state of the situation with the libraries,
- 36:22the less and less money being collected did lead
- 36:25to underfunded, overburdened library systems.
- 36:29And I don't know if everybody is exhausted, but
- 36:32definitely underpaid workers, and then the layoffs
- 36:36that ended up happening. And fortunately, many
- 36:39people were able to return to their work, I understand.
- 36:43That is also a fact of the situation. And I think
- 36:47one thing to pay attention to here is there's
- 36:52a sentiment around the fact of the situation,
- 36:57and how we got here. And it kind of leads in
- 37:02the direction of if there is a no vote and we're
- 37:05not receiving that, to support the libraries,
- 37:09I think the reason that some people might have
- 37:12for voting no is kind of a value judgment. That's
- 37:18what I have seen in a lot of the publications.
- 37:22And I think people need to leave emotions out
- 37:26of it. I mean, there's what actually is in the
- 37:31past, and maybe there were decisions that were
- 37:34made where things could have been done better
- 37:37to fund. The timing matters too. Y 'all certainly
- 37:43can't be blamed for not working on having this
- 37:48tax increased in the last 25 years when there
- 37:52was a housing crisis. The housing crisis isn't
- 37:55your fault. Why do we blame the libraries for
- 37:58not asking for funding when they should have?
- 38:00Right. Should is subjective, though, you know.
- 38:06And so I'm wondering if you can speak to that
- 38:10a little bit. So if it passes, we anticipate
- 38:13being able to bring back 37 positions, or not
- 38:18bring back, but to hire 37 positions and bring
- 38:20back staffing and open hours to branches across
- 38:25the five counties. And so that's the big one.
- 38:29And then also we took a big hit to our collections
- 38:32budget in January to help us offset that beginning
- 38:36fund balance deficit that we had. So we would
- 38:39also be bringing back up the collection expenditure
- 38:41so that you have... more access to collections
- 38:45and decreased wait times. A lot of people have
- 38:49noticed the increased wait times for things.
- 38:52So the third thing is doing that facilities maintenance
- 38:56in that collaborative process with our communities,
- 38:59besides just the bare, like, hey, we have to
- 39:02buy a new HVAC system for one of our branches.
- 39:05That's not going to be in collaboration because
- 39:07we just have to do that, right? But if we're
- 39:09doing refreshes, we're doing that collaborative
- 39:11process here on out. That's if the proposition
- 39:31passes, and if the proposition fails then we're
- 39:36looking at decreased open hours, we're looking
- 39:38at the longer wait times and the less new materials
- 39:43purchased, and then more deferred maintenance,
- 39:46which is never a good way to be in terms of maintaining
- 39:50buildings, yeah. And a lot of people who rely on
- 39:55the services at the library would no longer have
- 39:59the access that they had. And in some cases,
- 40:02this is, you know, are you homeless today? Or
- 40:07are you not homeless today? You know, it's a
- 40:11really... I don't think people truly understand
- 40:14what this really means for a large population
- 40:18of people if it does not pass. And so speaking
- 40:37to what a No vote would mean a little further, for
- 40:42example, there is the Naselle branch, and what
- 40:46is called the EAH or Expanded Access Hours. And
- 40:50is that a potential model for what could potentially
- 40:54happen at most branches? For the branches that
- 40:58have Expanded Access enabled for them, yes, that
- 41:02could be a reality should the proposition fail.
- 41:06I mean, it will be a reality. for those branches,
- 41:08for more of those branches to go to that unstaffed
- 41:11model or very, very limited staffing. Naselle
- 41:16was able to add some staffed hours back, but
- 41:19it's twice a month that they have people there
- 41:21for a set period of time. Otherwise, it is totally
- 41:24self -service for those communities. And so where
- 41:27exactly is Naselle? I Google mapped it and it
- 41:31looked like it was a little bit rural, but I
- 41:33didn't zoom in too far. Can you talk about that
- 41:37a little bit and then also describe what does
- 41:41the Expanded Access hours system look like? What
- 41:45is going on over there? Sure. So Naselle is located
- 41:48in Pacific County. For those of us here in Olympia
- 41:52that are driving out to, say, Astoria or Oregon
- 41:55Coast, you're going to be driving through Naselle
- 41:57to get to Astoria, if you want to think of it
- 41:59that way. So it is a tiny little rural community.
- 42:03We own the building there in Naselle. So Expanded
- 42:07Access, when we installed that, I believe it's
- 42:11in 12 of our branches. Those branches that have
- 42:16the full expanded access options, you know, it
- 42:20was really to supplant the open hours that we
- 42:24had staffed there. It wasn't necessarily ever
- 42:26intended to be fully unstaffed branches. But
- 42:30as we've had to reduce staffing to try to live
- 42:34within our means better without this levy lid
- 42:36lift, then we've had to explore going to that
- 42:39model more. So that's what happened there at
- 42:42Naselle. And so it's basically a self -service
- 42:45library is what it ended up happening to a degree.
- 42:48To a degree. They still were hosting programs,
- 42:51I believe, once a week there. So we have programming
- 42:54staff will go for a few hours and do a program.
- 42:57But it is largely self -service. Yeah. And in
- 43:12some ways, it's pretty amazing to have that Expanded
- 43:16Access for those communities. Like they can go
- 43:18in and have... I've been in there many times where
- 43:20there'll be a mom with her child having like,
- 43:22a conference call, so they can go in and do work
- 43:25when the branch is typically closed. The downside,
- 43:28or the one downside, is that you have to be at
- 43:31a branch that can give you that Expanded Access
- 43:34card All of our branches can do that, which is
- 43:37good, but you have to get that special card to
- 43:40get into those branches. So unless you can get
- 43:43to a branch, and get that card, it's it's a bit
- 43:45of a barrier. And it's kind of like the key cards
- 43:48that we have here at Evergreen, that you just
- 43:50uh, like, present your.. your card on the electronic
- 43:54keypad or something like that, and you know like
- 43:57Star Trek, now you can enter. Yeah if only we could
- 44:00uh you know, teleport. That would be really,
- 44:03really great right now. And, you know, there
- 44:26wouldn't be someone on hand to necessarily show
- 44:29you how to check things out on your own or whatever.
- 44:34But I did look at the website for that branch,
- 44:38and it did show that there's a way to communicate
- 44:43remotely with with library workers. How does
- 44:46that work? We have a chat service, and of course
- 44:51people can can call, you know, again, if you're
- 44:55a person who doesn't feel comfortable using technology
- 44:57to begin with, or maybe you don't even have your
- 44:59own cell phone, that is a bit of a drawback for
- 45:03folks in that in that category, but a lot of people
- 45:06do tend to have devices and they do, when they
- 45:11get the Expanded Access card, they go over where
- 45:13everything is, you know, like here's where you'll
- 45:15go if you need assistance with printing. Here's
- 45:18how you can get someone to reach out and help
- 45:19you. We have an Ask Lib chat service. So during
- 45:24those hours of operations, they can just chat with
- 45:26someone and get some troubleshooting help. It
- 45:29reminds me of the COVID times when we had to
- 45:32social distance, and that was very stressful
- 45:36for a lot of people, not being able to communicate
- 45:39one -on -one with individuals. And this kind
- 45:43of reminds me of that to an extreme, actually.
- 45:47And that could be a potential future that we
- 45:51would see become the norm if the lid lift did
- 45:57not pass. That correct? Yeah that is, um if the proposition
- 46:02fails, it could be more unstaffed, hours, yeah,
- 46:05in these branches. And thank you for clarifying
- 46:09all of that. That paints us a little bit of a
- 46:11different picture. And are there any other
- 46:15facts and information that you would want to
- 46:18share regarding um which direction that could
- 46:22go in, Yes or No. I think I want to just really
- 46:25point out to folks that even if we were able
- 46:29to get grants and federal funding and things
- 46:32like that, which we are pursuing and have pursued,
- 46:34the bulk of our income, our revenue is property
- 46:38tax based. So we will continue to have to have
- 46:44these conversations in the future. And the
- 46:47initiative in 2001 that passed, that created
- 46:49that one cap, is all about asking the voters,
- 46:53you need to decide what you want to put your
- 46:58tax dollars towards. So it's really their choice.
- 47:01Thank you. We're going to move on to how can
- 47:21people get involved with the library? This hiring...?
- 47:26What is that looking like right now? Yeah, great
- 47:31question. We're in a hard hiring freeze. So unless
- 47:34someone... leaves in a position where we just
- 47:37really have to have someone in that position.
- 47:39There's no hiring currently. Proposition passes,
- 47:43there'll be some hiring, obviously. And then
- 47:46I know Victoria has lots of good conversation
- 47:48around how other people can help our branches
- 47:51with volunteers. Yeah, through the Friends of
- 47:55the Library. That's a really great way to go.
- 47:59You can fill out an application online and drop
- 48:03it off at the library. We also have teen volunteers.
- 48:21We have a program called Teen Tech that happens
- 48:25twice a month. I think it's like the first and
- 48:30the third Friday? You could check the events
- 48:33page. But basically, the teens volunteer their
- 48:36time to help with tech questions. So people can
- 48:40come in with their devices and ask... maybe there's
- 48:45like a weird setting on their cell phone that
- 48:47they can't figure out how to get turned off.
- 48:50Or like if they're looking for something on the
- 48:52Internet and they're, you know, troubleshooting
- 48:57and whatnot. Teens can help. So we've got like
- 48:59a Teen Tutor, Teen Tech program as well. Oh,
- 49:04that's good to know. Sharing community feedback
- 49:25and voting. How do people do that? Express those
- 49:30opinions about the yes, no proposition and how
- 49:36do they vote? The website for elections is VoteWA.
- 49:41So Vote W -A dot Gov. And y 'all do have those on your
- 49:48little flyer pamphlets that you can pick up at
- 49:50the library, too. Sure do. And the ballots are
- 49:55mailed out... I believe they're supposed to be
- 49:58mailed out on the 16th, but I heard through the
- 50:01grapevine it might be a little bit earlier, but
- 50:03election day is November 3rd. Okay, good to know.
- 50:07And if you have any trouble or you don't receive
- 50:10your ballot in the mail, you can always come
- 50:12to the library and the staff will help you get
- 50:14to the appropriate ballot. And I'm going to shout
- 50:17out to the League of Women Voters, who we also
- 50:19interviewed, and they are very happy to help
- 50:23people navigate voting processes as well. And
- 50:40so, is there anything else you would like to share?
- 50:45No, I just, thanks for having us on. Yeah, thank
- 50:48you. Oh, thank you so much. Our Olympia branch
- 51:04is located at 313 8th Avenue Southeast. You can
- 51:09also call the main desk at 360 -352 -0595 or
- 51:16email asklib at trl .org. To find out more or
- 51:23discover more about the libraries in the other
- 51:26Timberland Regional Library coverage area, visit
- 51:29trl .org. To find out more about the ballot,
- 51:33visit votewa .gov. Some events included in this
- 51:39show have passed since the time of our recording,
- 51:42but have been left in to reflect the kind of
- 51:44programs offered. That's it for today's Resource
- 52:00Report produced by Pathways to Agency. At Pathways
- 52:04to Agency, we are driven by the belief that everyone
- 52:07should have the tools and support to achieve
- 52:09their goals and thrive in their communities.
- 52:12Our mission is to bridge the gaps in understanding,
- 52:16accessibility and trust by connecting individuals
- 52:19to resources and sharing information and processes
- 52:23that can lead to personal and community growth.
- 52:27Resource Report offers information about existing
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- 52:34Find out more at pathwaystoagency .org. From
- 52:39there, you can follow the link to our podcast
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- 52:49not responsible or liable for any views or opinions
- 52:53expressed in the interviews conducted by Resource
- 52:56Report. Till next time, and thanks for listening.