Latest / Becker’s Payer Issues Podcast / Dr. Ken Cohen, Executive Director of Translational Research at Optum Health
Transcript
- 0:00Everyone. This is Jacob Emerson with the Becker's
- 0:02Health Care podcast. Thrilled today to be joined
- 0:04by a special guest. Doctor Ken Cohen is
- 0:07executive director of translational research at Optum Health,
- 0:10and he also leads the Optum Center for
- 0:12Research and Innovation.
- 0:14Doctor Cohen, thank you so much for taking
- 0:16the time to be with us on the
- 0:17podcast today.
- 0:19Happy to be here, Jacob.
- 0:21So, Ken, before we dive into everything we
- 0:22wanna talk with you about, can you tell
- 0:24us a little bit more about yourself, your
- 0:26background in health care, and what it is
- 0:28that you do today at Optum Health?
- 0:31Yeah. I'm happy to do that. So I'm
- 0:32an internist by training. I spent my first
- 0:35ten years at one of the academic,
- 0:37medical centers in Philadelphia.
- 0:39And then the next twenty five years as
- 0:42the chief medical officer of a large primary
- 0:44care group in Denver, known as New West
- 0:47Physicians.
- 0:48And while at New West, I built a
- 0:49care model that used level one and level
- 0:52two evidence at the point of care
- 0:55to drive improvements in patient outcomes as well
- 0:58as the elimination of wasted and harmful care.
- 1:01In 2,018,
- 1:03Optum became interested in that model, and they
- 1:06acquired our group, with the understanding that I
- 1:09would take that model
- 1:10and scale it across the rest of the
- 1:12Optum health practices
- 1:14nationally.
- 1:15So today, I have two fundamental roles. One
- 1:18is that role that I just described.
- 1:21And then additionally,
- 1:22I have a translational
- 1:24research team,
- 1:25and together, we do health outcomes research specifically
- 1:29focused on value based care.
- 1:31Fantastic. So decades at New West Physicians and
- 1:34now helping lead research at Optum Health.
- 1:38Ken, before we dive into your research that
- 1:40you've done for Optum,
- 1:41I wanted to level set for our audience
- 1:44and get your perspective on on a term
- 1:46that we, of course, hear often in the
- 1:49health care industry, and that's value based care.
- 1:51So we hear that from different stakeholders across
- 1:54the health care spectrum, and I'm wondering if
- 1:56you could,
- 1:57put it in simple terms for us how
- 1:59UnitedHealth Group and Optum specifically
- 2:02define value based care today.
- 2:05Certainly. So
- 2:06value based care is where physicians
- 2:10accept accountability
- 2:11for the care outcomes.
- 2:13And under value based care,
- 2:15primary care providers engage with patients,
- 2:19use high quality evidence based medicine combined with
- 2:22shared decision making
- 2:23to arrive at the decisions that align best
- 2:26with patients' values and preferences.
- 2:28There's a focus on prevention,
- 2:31early
- 2:32detection, and importantly,
- 2:33management of chronic diseases.
- 2:35And this approach emphasizes
- 2:38a proactive
- 2:39preventive care that looks at the patient's overall
- 2:42health.
- 2:43It increases the chances of early disease identification,
- 2:46and it ensures that patients receive optimal, particularly
- 2:50evidence based care.
- 2:52Primary care physicians receive financial incentive, hence the
- 2:55accountability,
- 2:57for effectively improving both health outcomes and costs
- 3:00by keeping their patients healthier and reducing their
- 3:03total cost of care.
- 3:05Wonderful. Appreciate that overview, Ken. And I wanted
- 3:08to specifically talk with you today about some
- 3:10of the research you've done into value based
- 3:12care for Optum.
- 3:14Actually, I wanna talk about two two of
- 3:16your most recent research projects that you coauthored,
- 3:18and that was in partnership with America's Physician
- 3:21Groups.
- 3:22And, ultimately, it validated the benefits of a
- 3:24value based care model.
- 3:26So your first study, it was peer reviewed
- 3:28research published within the JAMA network open, and
- 3:31that showed that Medicare Advantage members in value
- 3:34based arrangements
- 3:36receive better care compared to beneficiaries
- 3:39in traditional
- 3:40Medicare Advantage arrangements. So from from your perspective,
- 3:43Ken, what were some of the most significant
- 3:45takeaways
- 3:46from the JAMA research
- 3:48in terms of patient outcomes
- 3:50under value based care models?
- 3:54Importantly,
- 3:55what it really focused on
- 3:57is trying to isolate the impact
- 4:00of different Medicare Advantage payment models.
- 4:03So the study looked at 17 physician groups.
- 4:07All of these groups were part of America's
- 4:09Physician Groups, one of the large physician advocacy
- 4:12organizations
- 4:13that is really focused on,
- 4:16developing skill sets around value based care.
- 4:19In those 17 physician groups, we included over
- 4:2215,000
- 4:23primary care physicians,
- 4:25and it included over 5,000,000 patient years of
- 4:28data. So this was a very, very large
- 4:30dataset.
- 4:31And it compared two groups of Medicare Advantage
- 4:34enrollees.
- 4:35One was in value based care arrangements. So
- 4:38these were either fully accountable two sided risk
- 4:41arrangements
- 4:42or at a minimum full professional risk.
- 4:45And the other group that it compared to
- 4:47were standard fee for service Medicare Advantage contracts.
- 4:51And the unique feature of the study was
- 4:53that all of the patients were cared for
- 4:56by the same physicians and the same physician
- 4:58groups.
- 5:00So again, this allowed us to isolate and
- 5:02highlight
- 5:03the impact of the fully accountable value based
- 5:06care model since the physicians caring for patients
- 5:09were the same in both groups.
- 5:12And the findings
- 5:13highlight that Medicare Advantage
- 5:15value based care arrangements,
- 5:18which emphasize, as I mentioned, preventive screenings, integrated
- 5:22medical and behavioral care,
- 5:24care coordination,
- 5:26population risk stratification,
- 5:28embedded pharmacy services, so a whole range of
- 5:31infrastructure associated with value based care.
- 5:35But this model delivered higher
- 5:37quality clinical care and better health outcomes
- 5:40compared to the traditional
- 5:42Medicare Advantage models that were paid fee for
- 5:44service.
- 5:45And these arrangements resulted in fewer hospitalizations,
- 5:48fewer emergency visits, and safer medication use among
- 5:52others.
- 5:53Understood. So your study confirmed that these these
- 5:57patients, these Medicare Advantage patients in value based
- 6:00arrangements,
- 6:01they're they're getting better clinical care, and overall,
- 6:03they're seeing better health outcomes. It's it's, so
- 6:06fascinating that that's the conclusion that you you
- 6:08came to in your research.
- 6:10Let's talk about another study that you published
- 6:12in the American Journal of Managed Care recently,
- 6:15which showed that Medicare fee for service patients
- 6:18cared for by physician groups who also care
- 6:21for patients under at risk payment arrangements with
- 6:24Medicare Advantage Plans,
- 6:26they experienced better health outcomes.
- 6:29What that's that's fascinating, Ken. And what about
- 6:32individuals that were not engaged
- 6:34in value based care models? Can can you
- 6:36explain for our listeners,
- 6:38the spillover effect that that you highlighted
- 6:41in that most recent paper for AGMC?
- 6:46Yes. And and I agree with you, Jacob.
- 6:47I think this is an an absolutely
- 6:50fascinating finding, And I've been wanting to do
- 6:53this study for a very long time, but
- 6:55it wasn't until I had the data assets
- 6:58available that I could really study this in
- 7:00detail.
- 7:01So we examined care
- 7:04that was provided by nine large physician groups,
- 7:07again, part of APG.
- 7:09And in this case, these physician groups cared
- 7:12for over one point four million traditional
- 7:15Medicare patients.
- 7:16And this study occurred with data between 02/2016
- 7:20and 02/2019.
- 7:21So again, these were APG physicians highly experienced
- 7:25in value based care,
- 7:26but now we're examining their traditional Medicare patients
- 7:29who were not in value based care contracts.
- 7:32So that was the intervention group. And the
- 7:34control group is we compared outcomes
- 7:37for those traditional Medicare patients
- 7:40to the broader community of physicians caring for
- 7:43traditional Medicare patients. So, again, the entire population
- 7:46are traditional Medicare patients, but the intervention group
- 7:49being those with experience and value based care
- 7:53and the control group being the broader traditional
- 7:56Medicare population.
- 7:58And this study is the first to show
- 8:00that the benefits of value based care,
- 8:03including fewer hospitalizations for chronic illnesses, fewer emergency
- 8:07visits, more wellness visits, and better medication adherence,
- 8:11that these improvements in overall care quality and
- 8:14efficiency
- 8:15actually spill over from the Medicare Advantage patients
- 8:19onto the Medicare recipients when their physicians are
- 8:21skilled at value based care.
- 8:23And this has just an absolutely enormous impact
- 8:26on the traditional Medicare program.
- 8:28So you can imagine what those benefits might
- 8:31look like where the entire physician cohort taking
- 8:34care of traditional Medicare patients
- 8:36skilled in value based care arrangements.
- 8:39And on average, about seventy percent of these
- 8:42groups Medicare Advantage patients were under value based
- 8:45care,
- 8:46where the groups were responsible for the quality
- 8:48and the cost of care.
- 8:50And because these physician groups also treated many
- 8:53traditional Medicare patients using the same advanced care
- 8:56practices,
- 8:57it was these advanced care practices that led
- 9:00to the improved health outcomes,
- 9:02not only for their MA patients,
- 9:04but also meaningfully better care for their traditional
- 9:07Medicare patients.
- 9:09Wow. I mean, so just to confirm there,
- 9:11because that's an amazing statement, Ken, in conclusion
- 9:13from the study that that Medicare Advantage,
- 9:17members and these value based care models for
- 9:19physicians that participate in, that's spilling over to
- 9:22also positively
- 9:24impact
- 9:25fee for service Medicare patients. Is that correct?
- 9:28And that's correct. And and if you think
- 9:30about it, it makes sense because what we're
- 9:33talking about
- 9:34is that when physicians
- 9:36are skilled at a certain care model, so
- 9:39for example, engaging in preventive services,
- 9:43use of evidence based medicine,
- 9:45careful selection of specialist cohorts, so you're referring
- 9:48to the highest quality specialists,
- 9:50Careful selection of hospitals and ambulatory surgery centers,
- 9:54so you're using the highest quality and most
- 9:57efficient sites of service.
- 9:59All of these are not unique to a
- 10:01Medicare Advantage population.
- 10:03And once physicians learn that skill set and
- 10:06see the positive impact that it has on
- 10:08their MA population,
- 10:09it's only natural that they would use that
- 10:11same skill set when caring for their traditional
- 10:13Medicare patient.
- 10:15Absolutely. It makes complete sense. And and in
- 10:17that vein, Ken, we we have a lot
- 10:19of hospital and insurance leaders listening in right
- 10:22now.
- 10:23If we're considering both the pay papers that
- 10:26you just gave us an overview of, what's
- 10:28the most important point or takeaway that you
- 10:30wanna make sure our listeners remember?
- 10:34Well, let's talk about the JAMA network paper
- 10:37first.
- 10:38And recall that that paper examined two different
- 10:41Medicare payment arrangements. One, a fully accountable two
- 10:45sided risk and the other fee for service
- 10:47MA.
- 10:48And ultimately, the Medicare Advantage value based care
- 10:51arrangements delivered exceptional results for their patients.
- 10:55There's already a substantial literature showing that overall
- 10:59MA patients receive care of higher quality and
- 11:02efficiency compared to traditional Medicare.
- 11:05However, it's important to recognize that MA plans
- 11:08pay physicians differently and physician groups can either
- 11:11be paid in a fully accountable model or
- 11:13in a fee for service arrangement.
- 11:15What was different about this study is that
- 11:17it was one of the first and certainly
- 11:19the largest and most comprehensive study to date
- 11:22showing that within Medicare Advantage,
- 11:25when physicians are paid in accountable care arrangements,
- 11:28the care delivered to their patients is better
- 11:31than when they are paid in fee for
- 11:32service arrangements.
- 11:34And some of those key results
- 11:36included the patients in value based care arrangements
- 11:39were twenty two percent less likely to be
- 11:41admitted to the hospital for chronic chronic common
- 11:43conditions like COPD or asthma.
- 11:46They were fifteen percent less likely to use
- 11:48high risk medications that can cause serious side
- 11:51effects if used incorrectly.
- 11:53And overall, there are nine percent less likely
- 11:55to be admitted to the hospital
- 11:57and nine percent less likely to visit hospital
- 11:59emergency departments.
- 12:02So so these studies then and then data
- 12:04you just shared, Ken, they clearly validate the
- 12:06impactful and the innovative work happening
- 12:09at UnitedHealth and at Optum. If we were
- 12:11looking ahead, how do we move the broader
- 12:15transaction based health care
- 12:17system to these value based care models that
- 12:19you've been discussing with us today?
- 12:22Ultimately,
- 12:23how do we get these models moving forward,
- 12:26so that
- 12:27we're more proactive
- 12:28with people's health and and we're keeping patients
- 12:31and members healthy over the course of their
- 12:33lifetimes.
- 12:35I think that's the critical issue. And and
- 12:37before I get there, let me spend a
- 12:38little bit more time, just discussing the spillover
- 12:41paper and looking at the specific impacts of
- 12:43that paper.
- 12:45And here, there was a clear indication that
- 12:47the superior care outcomes achieved by physician groups
- 12:50that are participating in accountable value based care
- 12:53arrangements for quality and costs
- 12:55spill over to the traditional Medicare patients, as
- 12:58I just mentioned.
- 12:59And the results of that paper further validate
- 13:02that value based care models are improving health
- 13:04outcomes across different populations,
- 13:06including the traditional Medicare population.
- 13:09And in that study,
- 13:11what we showed is that the traditional Medicare
- 13:13patients who were being cared for by these
- 13:16physicians' skilled and value based care
- 13:18were ten percent less likely to have acute
- 13:20hospital admissions,
- 13:22twelve percent less likely to be readmitted within
- 13:25thirty days,
- 13:26twenty one percent less likely to use emergency
- 13:28departments,
- 13:29and eighty two percent more likely to have
- 13:32annual wellness visits.
- 13:33They were nine to thirteen percent more likely
- 13:36to adhere to medications for hypertension,
- 13:38diabetes,
- 13:39and hyperlipidemia,
- 13:41and they were five percent less likely to
- 13:43be prescribed high risk medications.
- 13:46So putting these two papers together,
- 13:49I think we can begin to answer the
- 13:51question that you're asking.
- 13:53And I think one point is that value
- 13:55based care arrangements are working,
- 13:58not only for Medicare Advantage patients, but across
- 14:00traditional Medicare patients as well. And, frankly, although
- 14:04we didn't study it, there's every reason to
- 14:06expect
- 14:07that these same skills would also spill over
- 14:09into a commercial or a Medicaid population.
- 14:12And the second critical point is that all
- 14:15Medicare beneficiaries
- 14:16are now benefiting from these advanced practices
- 14:19that prioritize
- 14:21whole person patient specific care.
- 14:24So clearly, the benefits of these models are
- 14:26are are known.
- 14:28It's been validated by this research, Ken.
- 14:31From your perspective, from where you're sitting at
- 14:34Optum,
- 14:34as a health care system,
- 14:36where where is the rest of the the
- 14:39the health care system on this journey of
- 14:42broad adoption
- 14:43of this model? Is it being widely accepted?
- 14:46And where are you seeing some of the
- 14:47hesitancies
- 14:48out there?
- 14:50Well, part of the problem is that
- 14:53the definition
- 14:55of value based care,
- 14:57varies depending on who is looking at it.
- 15:01So some folks will look at value based
- 15:03care and they'll think that fee for service
- 15:06with an upside bonus potential is value based
- 15:09care, and I wish push back on that.
- 15:12We've been studying this for a long period
- 15:14of time now, and, ours aren't the only
- 15:16studies that demonstrate this. But what moves the
- 15:19needle
- 15:21is that accountability
- 15:22for costs and outcomes.
- 15:24So, for example, there are studies that show
- 15:27that in a Medicare Advantage model that, pays
- 15:31physicians either by fee for service, fee for
- 15:34service with upside bonus, or in two sided
- 15:37risk fully accountable models.
- 15:39That the needle on outcomes doesn't really improve
- 15:43until you move to that accountable for two
- 15:45sided outcomes model.
- 15:47So it's really critical that we understand
- 15:50what is the definition of value based care
- 15:54that actually will drive
- 15:56improvements in health outcomes.
- 15:58And UnitedHealth Group through Optum and UnitedHealthcare
- 16:02really aims to lead the shift towards a
- 16:05health system
- 16:06where the needs of all patients, care providers,
- 16:09and payers are closely aligned
- 16:11to deliver coordinated and seamless care in a
- 16:14value based care model.
- 16:16For example, home care can play a vital
- 16:18role in this approach,
- 16:20ensuring patient centered, equitable, and accessible care that
- 16:23addresses complex conditions, medication adherence, social needs, and
- 16:27behavioral health challenges
- 16:29for patients that aren't able to reliably
- 16:31reach the office for their care.
- 16:33We have systems in place where patients' entire
- 16:36health care journey,
- 16:37takes place entirely in the home.
- 16:40Another important point is that the Medicare
- 16:43alternative payment models are also an important part
- 16:46of the strategy,
- 16:47driving value, improving quality, and lowering costs for
- 16:50original Medicare beneficiaries,
- 16:53again, with the caveat
- 16:55that there should be a component of two
- 16:57sided risk to them. So ACO reach, for
- 17:00example, is an excellent example of that, and
- 17:02MSSP
- 17:03now has significant components of risk associated with
- 17:06it as well. So the expectation is that
- 17:09both of those models should also improve patient
- 17:11outcomes,
- 17:12reduce wasted and and harmful care, and overall
- 17:15reduce total cost of care.
- 17:18Certainly. Well, I know I speak for all
- 17:20of us here at Becker's, Ken, when I
- 17:21say that we look forward to your further
- 17:23research into these important issues and and some
- 17:26of those ones that you just mentioned. But
- 17:28before we go, is there anything else that
- 17:30we're missing? Any final thoughts or pieces of
- 17:32advice you wanna offer our listeners today?
- 17:36In closing, Jacob, the last point I'd like
- 17:38to make is that our research and others
- 17:40now have clearly shown that patients in value
- 17:42based care arrangements
- 17:44have better outcomes and overall efficiency of care
- 17:47has improved.
- 17:48For over two decades now, there has been
- 17:50bipartisan agreement among healthcare experts and policy makers
- 17:54that value based care outperforms fee for service
- 17:57in terms of health outcomes, consumer experience, and
- 18:00cost.
- 18:01Most value based care arrangements are currently within
- 18:04Medicare Advantage, but CMS is targeting one hundred
- 18:07percent of Medicare members to be in VBC
- 18:09arrangements by 02/1930.
- 18:11Additionally, the number of individuals in commercial value
- 18:14based plans has grown by nearly fifty percent
- 18:16over the past two years, and many patients
- 18:18are in Medicaid managed care as well.
- 18:21We know that this is a better model.
- 18:23The tipping point is almost upon us, but
- 18:26we're not there yet, and it is time
- 18:28to push fully accountable
- 18:29value based care models over the finish line.
- 18:33Absolutely. It's a great piece of advice for
- 18:35us to leave things at today. Doctor. Cohen,
- 18:37I want to thank you for taking the
- 18:38time to sit down with us and for
- 18:40sharing your insights with our listeners. We truly
- 18:42appreciate it.
- 18:44I was happy to have the opportunity to
- 18:46speak with you, Jacob.
- 18:48And if you'd like to listen to more
- 18:50podcasts from Becker's HealthCare, you can visit beckershospitalreview.com.