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TAKEAWAY Start With the Business Metric, Not the AI with Richard Masters
This is the takeaway episode with Richard Masters, Senior Managing Director and Head of AI Strategy at Ancora AI by Design and former VP of Data at Virgin Atlantic where he joins Juan and Tim to discuss how to tie data and AI work to business strategy.
We cover: starting with AI instead of a workflow or metric, running a pre-mortem, tracking evaluation scores instead of the business outcomes, governance engineering, and the roles that change as AI takes over work that used to be outsourced, and so much more.
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The skinny
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