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Episode 187: Making The Leap From Technician To Service Manager - Learning Leadership Skills with Scott Farley of The Arcticom Group
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In this episode of the Refrigeration Mentor Podcast, host Trevor Matthews talks with Scott Farley, Director of Service for The Arcticom Group about how to climb the ladder from refrigeration technician to service manager and beyond. Much of the learning when it comes to being a leader is focused on people skills: communication, approachability, mentoring, conflict resolution and creating a workplace culture where everyone is energized to…
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