Latest / Let's Ask the Mamas! / Kids Working
Transcript
- 0:00We got a question for our American mamas. Dear mamas, why is it
- 0:03so hard to hire young people these days, to actually get them to do
- 0:06good work. Well, let's ask our American mama's Alma Mama and joining us
- 0:22now our American mama's Terry Nutteville and Kimberly Burlison. The father in me.
- 0:27When I hear this question, I'm like, well, not my kids.
- 0:30My kids are. They're hard work And actually, specifically my daughter's very hard
- 0:35worker. She's very good at work that she does. But my brother also
- 0:40runs some companies, and he says, yeah, frankly, it's a lot
- 0:43easier for us. It's a lot more effective for us to hire somebody over
- 0:46seventy five than to hire somebody under twenty five, really, just because they
- 0:50get better work out of the person who's already retired in coming back to work.
- 0:54I have a friend who she's an empty nester, and one of her
- 0:58friends owns mini popular chains of ice cream shops in Texas, and he asked
- 1:03her to come in to one of his stores and just kind of helped because
- 1:07he's having a lot of problems with the employees. So she goes in and
- 1:11she said they're all high schoolers. And she said, you would not even
- 1:15believe the stuff that she was dealing with. The disrespect, the vaping in
- 1:21the freezer, lesbian girls going outside to make out in the car because their
- 1:26parents don't know their lett I mean, horrendous stories she was dealing with.
- 1:30So she goes back to her friend and she says, Okay, I need
- 1:34to do this my way. If you really want me to help you,
- 1:37then I need to do it my way. So she sits outside. She
- 1:38says, she set up a table outside of the store, and she had
- 1:42twelve employees. She ended up firing ten of the twelve, and then she
- 1:46went on and she said, they work their butt off trying to keep things
- 1:49going. And then she started hiring and she said, and I wasn't hiring
- 1:53what you would think are the typical hirable types. She said, I went
- 1:59for the kids that were marginalized, the ones that were quiet, the ones
- 2:04that were uh struggling and struggling in some way. And she said, in
- 2:08what she found was these kids found a community at that branch of location and
- 2:15loved their job. They had a purpose, and they have been the most
- 2:19amazing employees that this company's ever had. The interesting thing is the two kids
- 2:25that she kept on. You know, she fired the ten at twelve.
- 2:29The two kind of got pushed out because they no longer felt that they fit
- 2:31in because these kids, a lot of homeschool or kids, were really good
- 2:36kids, and they didn't want to be around them anymore. So this branch
- 2:39is killing it. They're doing so well. Interesting, So the guy that
- 2:43owns the other shops, he's like, can you go to our other location?
- 2:46So she went to another location and it was predominantly African American, and
- 2:51she said, I can't do the same thing. It's going to take a
- 2:54very strong mother figure manager that's also African American, because that's what they can
- 3:00relate to. Each branch or, each store needs to have someone that's relatable
- 3:06but also expects a lot of them. It has expectations and helps set goals.
- 3:14But she's kind of like that mother figure in the branch. And she
- 3:17said, and women seem to do a better job of that than men managers
- 3:22when you're dealing with young employees, young children, kids. That does make
- 3:25sense because I do believe that women have that nurturing instinct inside of them.
- 3:30And I'm just thinking, you had homeschool kids, kids that were marginalized.
- 3:36When you give kids a purpose, when they feel like that they are doing
- 3:39something that's bigger than themselves, it does lend them to have a sense of
- 3:46I don't know, empowerment. But isn't that all of us? Yeah,
- 3:49that's all of us. That's so for her to recognize it and see it
- 3:53in these kids that probably have not been exposed to the world in the way
- 3:57that public school or you know, just school kids are different. I remember
- 4:00when I worked at Children's Hospital in Arkansas, the homeschooled kids, and that
- 4:04was a new thing like this, that was twenty years ago, thirty years
- 4:09ago, I guess. Anyway, those kids that signed up, you had
- 4:15the kids from the schools and you had the homeschool kids. The homeschool kids
- 4:18showed up for their volunteering hours every They were never late. They would work
- 4:25their tails off. Nothing was beneath them. And then a lot of and
- 4:29I loved even the public school kids, but they were about visiting with each
- 4:32other. They would sometimes help me with the kids and stuff, but it
- 4:35was about being with each other and then taking off and going throughout the hospital
- 4:40and you wouldn't see them for a little bit entitled Yeah, and they just
- 4:43wanted me to sign the you know, the volunteer forum that they were there
- 4:46for two hours. But I saw such a market difference between the homeschool kids.
- 4:49That's what she said. Her kids were also homeschooled, and she said
- 4:53the same thing. But look look at Chick fil a. Ah, yeah,
- 4:56look at their mass and the kind of kids, and they do hire
- 4:59a lot of homes school kids and they Christian. Being a Christian is like
- 5:03absolute And look at the difference in service productivity. Oh you have people have
- 5:10that make tiktoks over that. Yeah about the line and how perfectly sure,
- 5:15Yeah, you know, it really does bwell down to that when you can
- 5:17hire people that just make it, even if they didn't enjoy that particular fry.
- 5:23If the experience is enjoyable and you feel like that the people doing their
- 5:27jobs are doing their jobs, they're happy to do their jobs, it makes
- 5:30a difference. Because think about the flip side of that. If you go
- 5:33to a restaurant and you can tell that your waiter or waitress is not all
- 5:36about it. They don't want to be there, they don't want to serve
- 5:40you, they don't come back with your you know that's for water three times
- 5:42or like they just ignore you walk by, you know what I mean.
- 5:45It's like it makes that experience less than so. How smart of Chick fil
- 5:49A? How smart of our friend, yeah, to notice that that's what
- 5:54it takes to have a good business, someone who actually appreciates an opportunity.
- 5:58Yes, if you like deskar America was a question good Our website Americanground Radio
- 6:00dot com. Slash mama and click on the ask them Mama's button. Terry
- 6:04Nuteville, Kimberly burlisten, Thank Oll so much. Thanks