Latest / Elevate Podcast: Powered by Braden / Elevate Ep 28: Army Engineer to Founder & CEO - John Wechsler, Founder & CEO of spokenote
Transcript
- 0:00Hey Mitchell, it's Sean. How you doing?
- 0:03Hey,
- 0:04>> good, good. Hey, I want to see if you
- 0:06can get with Megan and grab one of our
- 0:08jerseys um and just whatever we have uh
- 0:12in the closet. It's going to be on
- 0:14display. um um a podcast that I'm going
- 0:17on and uh we will find a uh we'll find a
- 0:20way to kind of put it on display here.
- 0:22But I figured yeah we'll when we at
- 0:24least give it to them we may throw over
- 0:25the TV or something but uh grab a u if
- 0:28we have a seakum or hallebertton and
- 0:31that'll keep it you know timeless.
- 0:37>> Welcome to the Elevate podcast powered
- 0:39by Braden. This is your front row seat
- 0:42to the stories of local leaders, both
- 0:44nonprofit and for-profit, who are
- 0:47shaping our community. Every episode
- 0:49brings you leadership insights, lessons
- 0:52from challenges, and practical
- 0:54strategies you can use today. And yes,
- 0:56we'll keep it real and have some fun
- 0:58along the way. If you're ready to
- 1:00elevate your leadership, hit subscribe
- 1:02and follow us on LinkedIn for updates
- 1:05and behind the scenes content. Now,
- 1:07let's dive in.
- 1:08Hey everybody, Jason M here with another
- 1:11episode of the Elevate Powered by Braid
- 1:12podcast and I'm excited. This episode's
- 1:15going to be awesome. Look forward to it
- 1:17for sure. I've really enjoyed the
- 1:18conversation I've had so far, both the
- 1:20four profits and the nonprofits, but you
- 1:23know, your journey when you and I
- 1:24chatted a little while back is pretty
- 1:26cool and so it's going to be an awful
- 1:28lot of fun. But John, welcome to the
- 1:29show.
- 1:30>> Thank you for having me.
- 1:31>> And currently you're with Spoken Note
- 1:33and the CEO and founder, correct? Yep.
- 1:35>> Started it about five years ago. Gotcha.
- 1:37All right. So before we get to where you
- 1:38are today, we got a little while to
- 1:41figure out that journey to how you got
- 1:42here.
- 1:42>> Sure.
- 1:42>> So where you originally from?
- 1:44>> Uh born and raised Indianapolis. Uh went
- 1:46to Pike High School. Um and uh spent uh
- 1:49spent a couple of years in the army
- 1:50right out of high school. Okay. And uh
- 1:52chose that path. That's how I paid for
- 1:54uh my college. Um I had a brother that
- 1:57went to Michigan. I had family members
- 1:59that kind of did different things. Uh we
- 2:01had musicians in the family. We had uh
- 2:04great athletes in the family. I think
- 2:05mine happened to be I was a good soldier
- 2:07and uh okay I went in and uh and served
- 2:09our country for a couple of years.
- 2:11Didn't realize kind of how admirable
- 2:14that is today. I really respect uh those
- 2:16that serve and uh and run the other way
- 2:18when there's trouble at the end of the
- 2:20day. So first responders uh those in the
- 2:22military I think as a country we really
- 2:24need to salute and honor them. And I'm
- 2:26really happy that as an 18-year-old, I
- 2:29chose that path uh as as one start to my
- 2:32career, helped me pay for college. And
- 2:34yeah, so that's how I got started.
- 2:36>> So Pike High School, right? So first of
- 2:38all, before we go any further, thank you
- 2:39for your service.
- 2:40>> Thank you.
- 2:40>> I mean I mean at the end of the day,
- 2:42you're right. First responders, you
- 2:43know, whether the policemen, their
- 2:45firemen, nurses, anybody out there on
- 2:47the front line supporting folks, man,
- 2:49just you should give them your attention
- 2:50and your respect. Amen.
- 2:52>> Because they're doing something every
- 2:53day for us. But as an 18-year-old kid,
- 2:56you finish up high school and you decide
- 2:57you're going to go down that path, like
- 2:58you said, there's musicians, there's
- 3:00athletes, you know, brother goes to
- 3:02Michigan, where does the was it the fact
- 3:05that you could go to the military and
- 3:07get, you know, have your school paid
- 3:08for? Is that kind of the genesis of why
- 3:10you went that route?
- 3:11>> That was it. And I'll never forget that
- 3:14I went to uh went to the recruiter's
- 3:16office and they had at the time it was
- 3:18like Air Force, Navy, Army, uh Marines.
- 3:21They were all there in the same little
- 3:23recruiting station and I went into the
- 3:25Air Force route because that's where I
- 3:26thought I wanted to go. And as I was
- 3:29walking out of the Air Force recruiters
- 3:31office, I hit the vestibule and I was
- 3:32getting ready to turn right to go out of
- 3:34the building.
- 3:35>> And the Army recruiter said, "What are
- 3:37you looking for, man?" And I just said,
- 3:39"I'm looking for college money." He
- 3:40goes, "I got the shortest enlistment and
- 3:42the most money." And I was like, "And
- 3:44sold." Right.
- 3:45>> Yeah. I'm like, it it was actually at
- 3:47the time at 18, I learned one of the
- 3:49best selling techniques I could ever
- 3:51learn, and that is a clear message and a
- 3:53a good sound bite. And literally, it
- 3:56stopped me in my tracks. I went in, I
- 3:59sat down and did the uh the test. They
- 4:01do a quick little ASVAB uh battery where
- 4:03they do a a quick assessment. And the
- 4:06guy was like, "Look, man. you can pretty
- 4:07much choose whatever job you want and I
- 4:09can get you in on a two-year enlistment.
- 4:11And that's what I was looking for. I
- 4:13wanted a short commitment. Yeah. And uh
- 4:15and I was looking to get the maximum
- 4:17that I could for college. Later, I'm now
- 4:20uh you know, a veteran. I'm a service
- 4:22disabled veteran at that. And so there
- 4:24are certain things that came along with
- 4:26my service to the country uh that I'm
- 4:28really thankful for to this day. But it
- 4:29all started with that sound bite uh in
- 4:31the vestibule at the recruiting station.
- 4:33>> So So the guy is a good salesperson. He
- 4:35gives you the sound bite. gives you a
- 4:37two-year deal. So, two years, where do
- 4:38you get assigned? Where do you go?
- 4:40>> Um, I uh so I I signed up I went uh
- 4:43intake here in Indianapolis and I went
- 4:44to Fort Leonardwood where I was trained.
- 4:46Um I originally went in uh for a job
- 4:49that was ultimately eliminated. Uh and I
- 4:52became a combat engineer. And so my job
- 4:55was to uh build things and get them down
- 4:57quickly. Uh getting things down quickly
- 5:00usually involved uh TNT or C4. And so I
- 5:04really became one of those uh guys and
- 5:06uh that's the reason my hearing is
- 5:08severely compromised to this day as an
- 5:1018-year-old. I was literally the one
- 5:12that would do the triggering and it
- 5:14would literally blow something up and
- 5:17you get to live every kid's dream to
- 5:19blow crap up for a job.
- 5:20>> It was fantastic at 18. I will tell you
- 5:23at this age when the ringing in my ears
- 5:25still has not stopped. Yeah.
- 5:26>> It's not as cool. But uh but I was happy
- 5:28to do it. I wouldn't change a thing and
- 5:30it was just a great way to get started.
- 5:32Oh, great way to get started. It is a
- 5:34good opportunity for a lot of kids to be
- 5:35able to get some dollars for college.
- 5:37So, all right. So, you you do two years
- 5:39there and then you finish up and so what
- 5:42do you do next? Where are you going to
- 5:43school?
- 5:43>> So, I came back um and at that point I
- 5:46was 20 years old. I was an independent
- 5:48student at that point. So, I was able to
- 5:50get max uh financial aid and things like
- 5:53that and uh and I was able to uh uh uh
- 5:56go to IU. Uh, I signed up at UPY and I
- 6:01got in on probation. So, honestly, if it
- 6:04were as competitive today, uh, as it if
- 6:07it was as competitive back then as it
- 6:08was today, I don't think I would even
- 6:10make it into our state, uh, one of our
- 6:12our best universities. They literally
- 6:14would have probably said, "Yeah, why
- 6:15don't you try some time over here or uh,
- 6:18so I was thankful that I was able to get
- 6:20in and immediately uh, made the deans
- 6:23list an honorable my uh, my first
- 6:25semester." No.
- 6:26>> And so, I passed the test. I was able to
- 6:28then begin to kind of start to pick the
- 6:31courses I wanted versus the carefully
- 6:33curated selection that they suggested.
- 6:37And arguably, you know, I was on far
- 6:38from a college preparatory curriculum
- 6:40when I was in high school. I really
- 6:42wasn't that interested in school. I
- 6:43didn't understand the importance of it
- 6:44at the time. The military really helped
- 6:47me focus and really identify the value
- 6:50of regiment and training and discipline
- 6:52and optimism and all the things that
- 6:54became the hallmarks of my life. Uh, I
- 6:57began to apply and from there it was
- 6:59game on. I ended up going down to
- 7:01Bloomington for a bit. Uh, I did an
- 7:02overseas studies program in the
- 7:04Netherlands uh, through the school of
- 7:05business.
- 7:06>> Oh, no. And yeah, I was just a fantastic
- 7:08journey for me at Indiana University.
- 7:11Uh, far from believing that someday uh,
- 7:14they would win a national championship
- 7:15in football.
- 7:16>> Oh, yeah. And because I mean back then
- 7:17where they were the losingest school
- 7:19ever, right, until the last couple
- 7:21years.
- 7:21>> Unbelievable. for fact we were a lot
- 7:22more likely to win a basketball
- 7:24championship and and we did uh in the
- 7:2680s um and so uh yeah it was just a
- 7:29great way to get started and I'm
- 7:30thankful for uh the journey.
- 7:32>> Gotcha. So I so at IU you're studying
- 7:34business but the Netherlands you had an
- 7:36opportunity to be How long were you over
- 7:37there?
- 7:38>> Uh I was over there for a semester and
- 7:39then a summer I stayed over. Okay. So
- 7:41the irony of all this is kind you look
- 7:43back on the on like kind of roll the
- 7:45tape on my career. Uh that was so
- 7:48formative in so many ways. Uh it
- 7:50actually led to the creation of the
- 7:52first business plan on which really my
- 7:55entire career was founded. No.
- 7:56>> And yeah, I wrote a business plan. Keep
- 7:58in mind this was spring of 1990.
- 8:01>> Okay.
- 8:01>> So if I can let the old guy take you
- 8:03back to before the internet, so before
- 8:05internet,
- 8:05>> before the iPhone, before digital
- 8:08cameras. Um I had dreamt up this concept
- 8:10of capturing images at live events. And
- 8:13the idea was that I would give you the
- 8:15ability to buy that image later as a
- 8:18print, as a gift, as a t-shirt, as a
- 8:20mug, something like that.
- 8:22>> And so, so wait a second here. So, so
- 8:24this is this is pretty early on. You're
- 8:26at a live event. 1990.
- 8:28>> Yep. What sparks this? Where are you?
- 8:31Were was there like a light bulb moment?
- 8:32What?
- 8:32>> Uh, it was a uh really more of an
- 8:34immersion uh than a a flash of
- 8:37brilliance um that every trip, every
- 8:39weekend, uh friends and I would go to
- 8:41different places. We'd go to the
- 8:43Acropolis. We'd go to the Berlin Wall.
- 8:45We'd go to the Eiffel Tower. We'd go to
- 8:47all these amazing places in Europe. And
- 8:49I would use my camera to take a
- 8:51photograph.
- 8:51>> Yeah. Yeah.
- 8:52>> And then I would turn around and I'd
- 8:54walk right over to a a gift shop and buy
- 8:56the same exact photo that I just took so
- 8:59that I could then send it to someone
- 9:00else. And I thought, well, I should be
- 9:02able to use my photo to send that
- 9:04postcard or that greeting to someone.
- 9:06Yeah. So, I created this concept of a a
- 9:09customized instantly mailable postcard
- 9:12at points of attraction around the
- 9:14world. My original sketches include
- 9:16lightning bolts and clouds. And I
- 9:18submitted it uh to my professor uh my
- 9:21marketing class as a as an extra credit
- 9:24project. And I I'll paraphrase I'm not
- 9:27exactly sure uh what he said, but it was
- 9:29something like I'm not sure what you got
- 9:31into at Amsterdam, but this is some
- 9:33pretty wild stuff.
- 9:34>> No kidding. Yeah. And I didn't cart it,
- 9:36by the way, just to be clear. Um, but
- 9:38uh, but I conceptualized uh, a world of
- 9:41digital, cloud, internet, and all that
- 9:44stuff at the time with abstractions. And
- 9:46maybe that's part of my early comic book
- 9:48interest where, you know, I was I was
- 9:50free share my mind to imagine the pow
- 9:53wow bang and then sketch that out. And
- 9:56from there, I ended up starting a
- 9:58company 10 years later called Wish You.
- 10:00and it focused on capturing images at
- 10:03live events for brands and and agencies
- 10:06and the properties and then allowing
- 10:08people to share those later via the
- 10:10internet. Uh and then we patented uh the
- 10:13idea of a photo uh management system
- 10:16that would GPS stamp imagery is cool. So
- 10:19as you take them um you would you'll be
- 10:21able to stamp a a geographic uh location
- 10:23stamp on it and it it started and then
- 10:25today you fast forward we still are in
- 10:28that space today of connecting people
- 10:30meaningfully with photos and and videos
- 10:32and imagery.
- 10:33>> You know you're you're the first guy and
- 10:34a couple of firsts on the show today.
- 10:36Number one first to say hey I had this
- 10:38kind of immersion moment to be able to
- 10:40start a business plan that's going to
- 10:41run basically your whole career. The
- 10:43second thing is you're going to get
- 10:44served some tea here in a minute, right?
- 10:46So, you're the first guy to have a have
- 10:48a tea brick stone in. And so,
- 10:51>> here's a little bit of tea. And the
- 10:53other thing that's a first is, dude,
- 10:54this is super cool. Right. So, we're
- 10:56going to get something added to uh to
- 10:59our studio here. Thank you very much for
- 11:01that.
- 11:01>> Absolutely. Jason, when we talked and
- 11:02and you mentioned that uh that people
- 11:04bring uh memorabilia and items to their
- 11:08company, I thought, well, you know, I am
- 11:10banking on the fact that I am likely to
- 11:12be the first and probably to be the only
- 11:14ever to give you a professional sports
- 11:17jersey
- 11:18>> with their logo on the front. So, this
- 11:21look at that right there.
- 11:22>> Basically, this was our partnership with
- 11:24the Pacers and uh this was really what
- 11:26kind of set our company in motion. There
- 11:28you go. And so, uh, hopefully that that
- 11:31lives, uh, on the walls here. It's
- 11:33incredible. By the way, I want to
- 11:34compliment you on the set, but also
- 11:36these items, like I know a lot of the
- 11:38people that are connected to these
- 11:39items, and it means a lot to walk in.
- 11:41It's a unique warmth that that brings to
- 11:44the experience. And so, just compliments
- 11:46to you and the team on on building the
- 11:47studio. Yeah, I appreciate that. What I
- 11:49was really thinking about was what in
- 11:50the world are we going to give you guys
- 11:52as a gift? And the answer was nothing.
- 11:54Well, what could I give? What could I
- 11:55give you that would be meaningful? But a
- 11:57book or something in here that's from
- 12:00your office, a hat, a shirt, a ball,
- 12:02whatever the case is that'll live here
- 12:03forever. People will see it forever in
- 12:04the show. So, um, all right. So, back to
- 12:07this 1990, you conceptualize this, you
- 12:10get going, and then you fast forward to
- 12:122000 now,
- 12:14>> right? So, now in 2000, we've had some
- 12:16changes over the last 10 years. And then
- 12:18what's that? That business is Wishu.
- 12:20>> Wishu Wi Ho. It still operates today. Uh
- 12:24we ran it for a number of years. Ended
- 12:26up selling it um in uh 200 34 time
- 12:31frame. And then I stayed in involved
- 12:33with the company for just a little bit
- 12:35about a year and a half. Okay. For the
- 12:37owners and then uh today uh my friend
- 12:40David Bowling now owns that company and
- 12:43they they basically do the same thing
- 12:45that we did when we started it 26 years
- 12:48ago. No kidding. And that is we use
- 12:49digital photos, uh, digital video and
- 12:52data at live events to connect the
- 12:54brands that pay for those events. Wow.
- 12:56>> So brands like Snickers and GM and
- 12:58Coca-Cola, American Express, if you look
- 13:01at their events platform, you know,
- 13:03there's a ton of connectivity with the
- 13:05attendees using imagery, photos, and
- 13:08videos and and then you use that data to
- 13:10connect everything and that's what uh
- 13:12what makes those events go.
- 13:14>> That's cool. All right. So before we go
- 13:15on and kind of go through more of the
- 13:16journey, you you became an entrepreneur,
- 13:19right? So you decided you're going to
- 13:20start your own business. You finish up
- 13:22college. What was that like? Did you
- 13:24always think you were going to be an
- 13:25entrepreneur? Was that was that the goal
- 13:27coming out of school or what was your
- 13:29you know because some people think about
- 13:31it,
- 13:31>> right? I call them entrepreneurs. Yeah.
- 13:33>> Right. But then to actually go do it,
- 13:35throw your hat in the ring. What was
- 13:36that like for you?
- 13:37>> Yeah. I think uh I've always known uh I
- 13:40think that I was going to be an
- 13:40entrepreneur and I mean I way back I
- 13:42would go back to Littleby Lee and you
- 13:45know we have photos of me winning the
- 13:47prize packages for selling the most
- 13:49candy or popcorn and and I did it the
- 13:52oldfashioned way by the way. I mean I
- 13:54did it by knocking on doors and I was
- 13:56not afraid to ask somebody for the
- 13:58order, knock on the door and explain why
- 14:01it was important for that person to back
- 14:03our little league team by buying some
- 14:05popcorn or candy.
- 14:06>> Sure. And I think uh look, nothing
- 14:08happens until somebody sells something
- 14:09at the end of the day. And I think most
- 14:12entrepreneurs and most successful
- 14:14entrepreneurs are first and foremost if
- 14:16they're not brilliant techn uh uh
- 14:18technologists uh they're salesman. Yeah.
- 14:20>> And you have to be the evangelist for
- 14:22your company and you have to be fearless
- 14:25when it comes to taking a chance. And so
- 14:27I learned early on that, you know,
- 14:29there's really not a whole lot that can
- 14:31go wrong there. You can just not win and
- 14:33then you just get up and do it again.
- 14:35>> That's right. And so, you know, I used
- 14:36to love uh those contests and and
- 14:39selling and and building. And early on,
- 14:42uh I always had something going on,
- 14:44right? It was it wasn't always like the
- 14:46classic hustle, but I mean, I would do
- 14:47like uh leaf raking and, you know, just
- 14:50stuff like that, but I didn't really
- 14:52even have money to go buy tools to do
- 14:55something. So, I had to do things that
- 14:56required almost zero capital. and and
- 14:59that's why I'm really excited about
- 15:01things like um the high school hustle is
- 15:03a program that I'm a big believer in uh
- 15:06locally and the idea is to expose uh
- 15:08high schoolers to the idea of adding
- 15:10value to the world uh by starting a
- 15:12business. Yeah. And that's the way I
- 15:14started uh really coming up through high
- 15:15school and I think I've always known I
- 15:18was going to be an entrepreneur. I just
- 15:19started in a little different form.
- 15:21>> Yeah. Yeah. I love that. I think it was
- 15:22Warren Buffett used to buy like the
- 15:24packages of bubble gum and it was five
- 15:26sticks and they were it was a nickel and
- 15:28he would sell each one for two pennies,
- 15:29right? So you turn a nickel into a dime.
- 15:31>> Yeah.
- 15:31>> And so but it all starts somewhere and
- 15:33so that is super cool going all the way
- 15:35back there. All right. So you're at
- 15:36Wishu Wishu sells, right? So now you
- 15:39you've exited that business and is that
- 15:42your first successful exit? That's
- 15:44>> that was uh that was early on. Uh and
- 15:46then I took some time off after that
- 15:48exit. Um, we had at that time adopted uh
- 15:51our child from Kazakhstan and uh and so
- 15:54my wife and I took some time off just to
- 15:56be a family and we traveled around the
- 15:58country. We went to the zoo and Connor
- 16:00Prairie and the children museum and all
- 16:02the great assets here in Indianapolis
- 16:04for families to spend time together.
- 16:06Yeah.
- 16:06>> And we wanted to really invest in our
- 16:08family and uh and then uh I ended up uh
- 16:11jumping back into another venture after
- 16:13a couple of years. Okay.
- 16:14>> And uh Yeah.
- 16:15>> Gotcha. All right. So that next venture,
- 16:17what's that look like? what you doing.
- 16:18>> So I uh uh ended up uh after we I
- 16:21dabbled a little bit. You know how as
- 16:23entrepreneurs a lot of times you'll
- 16:24consult, you'll explore um and I did a
- 16:27couple of those uh uh little things like
- 16:30Fontu was a company that did
- 16:32permissionbased voice messaging. Okay.
- 16:35And uh our friend Bob Compton and uh
- 16:37Dustin Sap and Dave Kerr. There were
- 16:39some really great people involved with
- 16:41that company. Uh I went into that for a
- 16:43little while and then uh AD Alano uh had
- 16:46done some work uh for us at Wishu and
- 16:49Roki original software platform for that
- 16:52and so we were friends and and one
- 16:53evening we were together and he told me
- 16:55about his new company uh that he had
- 16:58started to make forms uh and make forms
- 17:00available for people to build DIY uh
- 17:03forms for their websites. And I'm like,
- 17:05that sounds really amazing. Something
- 17:07like everybody could use that and I
- 17:09wanted to be involved and uh ended up
- 17:11joining him to help launch that company
- 17:13out of his consulting firm. Okay. And
- 17:15that was 20 plus years ago.
- 17:17>> Today that company is, you know, uh is
- 17:19off to the races. It has hundreds of
- 17:21employees. Uh I was involved in the
- 17:23early days of that. There's a whole
- 17:25another group of people that built that
- 17:27company up to what it is today. So I
- 17:28take no credit uh other than being
- 17:30around when it started. Yeah. Um but uh
- 17:33you know just a fantastic company uh
- 17:35that was based here in Fischers for a
- 17:37number of years and now is more West
- 17:38Coast focused.
- 17:39>> Gotcha. All right. So so clearly an
- 17:42entrepreneur, clearly somebody that can
- 17:43see something and take it from ground
- 17:45zero up the stack. So I know you're at
- 17:48spoken note now.
- 17:49>> How long how long has it been you guys
- 17:50have been doing?
- 17:51>> It's been about five years. The the step
- 17:53in between that form spring form stack
- 17:56uh was about 10 years uh in creating
- 17:58launch fissurers. the Indiana IoT lab uh
- 18:01and that entrepreneurial infrastructure
- 18:04uh that now exists here at Fisers. And
- 18:05that, you know, was a significant part
- 18:08of of my last decade plus as I began to
- 18:12move out of launch fisers and the IoT
- 18:14lab and think about what was next. The
- 18:16idea for spoken note really presented
- 18:19itself with a friend of mine and uh and
- 18:21then we launched about five years ago.
- 18:23>> So five years ago there, I was hoping
- 18:24you'd go back and talk a little bit
- 18:25about launchers and some of those other
- 18:27things. So during those 10 years, you
- 18:29guys did a lot of stuff. I mean, there
- 18:31was a lot of stuff that happened in the
- 18:33city of Fisers over 10 years. So just be
- 18:35curious some of the fun things you did
- 18:37during those 10 years.
- 18:38>> Yeah, it's honestly how many hours do we
- 18:40have to talk about that because it was
- 18:42quite frankly as good as it gets. Um,
- 18:44you know, you'd have to go backwards in
- 18:46time to a point where we weren't a city,
- 18:48didn't have a mayor, uh, we had a lot of
- 18:50people that cared about this community,
- 18:52and that's kind of where it starts. So
- 18:54then uh town manager and I uh town
- 18:57manager Scott Fatnes had dreamt up this
- 19:00idea of what if we could commit a city
- 19:02uh to becoming becoming smart, vibrant
- 19:05and entrepreneurial. And that became the
- 19:07lens with which we looked at our
- 19:09community. And that's why the the hot
- 19:11tea, by the way, I'm I'm trying to get
- 19:12over this uh spring uh spring little uh
- 19:15cold, but it's right. Um the idea was um
- 19:18if we could invest in uh first a place
- 19:21that would allow entrepreneurs to bring
- 19:23their dreams to life, what would that
- 19:24look like? If we could then infuse that
- 19:26into municipal government, if we could
- 19:28infuse that into the high schools, if we
- 19:30could infuse it into every aspect of the
- 19:32community, what would that look like?
- 19:33And and today, what does it look like?
- 19:35It looks like buildings like the Braven
- 19:37building here. It looks like uh a
- 19:39vibrant downtown. It looks like a
- 19:41growing life sciences community. It
- 19:44looks like uh you know what you've seen
- 19:46recently announced in the news with
- 19:48major economic development incentives
- 19:50and investments in entrepreneurship and
- 19:52innovation. And so when we look back we
- 19:54look at thousands of jobs, hundreds of
- 19:57millions invested and a significant
- 20:00economic impact that probably outpaces
- 20:02anything we could have dreamt.
- 20:03>> Yeah. Right. I mean just amazing what
- 20:05you guys did over 10 years. So the last
- 20:07five years spoke note, right? Talk a
- 20:09little bit about that. tell a little bit
- 20:11about the business and and what you guys
- 20:12are out and the problem you're solving.
- 20:14>> Yeah, so it started out uh there really
- 20:16kind of three phases to this business.
- 20:18It started out as a uh a $10 sticker
- 20:21pack that you can buy on Amazon. You can
- 20:23still buy it to this day. And if you
- 20:24wanted to send a gift, let's say to a
- 20:27family member that lives in Phoenix, the
- 20:29the question mark is how would you time
- 20:31that video to land when the gift is
- 20:34received? That's the real challenge at
- 20:36the end of the day. And the idea is that
- 20:37if I'm sending you flowers, it'd be
- 20:39great for you to get the greeting right
- 20:40when you open the flowers, right? If I'm
- 20:42sending you uh a birthday present, I'd
- 20:44love for you to get the video right when
- 20:46you get the present.
- 20:47>> There's no real way. We're still
- 20:48connected, but there's no way to time
- 20:50that. And so the idea is you take a $10
- 20:53or a little sticker, one of the 10, so a
- 20:55dollar sticker, and put it on the gift
- 20:57and then record a video. When you link
- 20:59the video to that unique code, uh when
- 21:02the person receives it and scans it,
- 21:03that video plays.
- 21:04>> Oh, yeah.
- 21:05>> It's that simple. It's really cool. And
- 21:07and we started that way. Well, on the
- 21:09way to selling $10 sticker packs to
- 21:11thousands of people, business in this
- 21:14industry showed up and said, "But wait,
- 21:16could I use this for direct mail? Could
- 21:18I use this for training internally?
- 21:20Could I use this to help build my
- 21:21business?" And we started doing that,
- 21:23which was generating very large deals
- 21:25for us. So, instead of selling a $10
- 21:27item one at a time and shipping it to
- 21:29every single person, we started doing
- 21:31much larger deals, tens of thousands of
- 21:34dollars for business. and helping them
- 21:36become more efficient. Along the way to
- 21:38building that, we ended up with what is
- 21:40now known as a service software as a
- 21:42service platform and uh and people pay
- 21:45us monthly for a subscription to use
- 21:48this software to personalize videos at
- 21:50scale. So today the company is focused
- 21:52on what we call dynamic video which is a
- 21:55unique onetoone customization of
- 21:58messages so that the right person gets
- 22:00the right message any any time you're
- 22:03sending a video out. And if I can just
- 22:05explain briefly, the idea is instead of
- 22:07shooting a one-sizefits-all monolithic
- 22:10single video, you shoot the segments of
- 22:12that same video and then our software
- 22:14stitches it together so that based on
- 22:16the interest of the person, they get the
- 22:18correct video.
- 22:19>> Yeah, it's amazing, right? So, so it's a
- 22:22subscription based and and type types of
- 22:25clients you guys are targeting. Is it
- 22:26everybody out there? Is it higher ed?
- 22:28You know, what types of clients you guys
- 22:29going to have?
- 22:30>> Absolutely. So, we we have an ideal
- 22:32client profile. It's not our only client
- 22:34profile. So, it's important to note that
- 22:36while we focus on higher education and
- 22:39nonprofit, we do have corporate users.
- 22:41We have others that come along and want
- 22:43to use it and have actually great use
- 22:45cases. But, um, primarily where we're
- 22:48seeing big impact is for universities
- 22:50that want to connect with prospective
- 22:52students. So, yeah, it makes a lot of
- 22:54sense to personalize that video. Hey,
- 22:56hey, Jason, glad you're looking at WGU.
- 22:59Whatever the case is
- 23:00>> based on major, maybe you would modify
- 23:02that. So the a majors get one thing, the
- 23:04tech people, the manufacturing, the
- 23:07engineering, everybody gets a a
- 23:08customized message. You're a lot more
- 23:10likely to hit the heart. Think uh
- 23:12nonprofits, sad song, sad dog, you know,
- 23:16Sarah Mclofflin song, run the background
- 23:18like history light in the heart. There's
- 23:20a reason that that moves the needle
- 23:22because you're making an emotional
- 23:24connection. And so what we tell people
- 23:25is that a single face can make a
- 23:28connection way more than the statistics
- 23:30on the thousands. And so instead of
- 23:32talking about all the things that we're
- 23:34doing, show one story that's meaningful
- 23:36to the recipient and you're more likely
- 23:38to make an impact. That's a great idea.
- 23:40It's awesome. I mean, terrific business,
- 23:42right? So, you know, as you think about
- 23:43your guys's growth and and going to
- 23:46what's next, obviously it's a
- 23:47technology- based business. And so one
- 23:50of the segments I like to talk about,
- 23:51obviously we're a technology company
- 23:53here, is where do you see tech evolving
- 23:56in this space and are our clients
- 23:59receptive to it? Those types of things
- 24:00and where do you maybe see this going
- 24:02over the next year or so?
- 24:03>> Yeah, it's a really interesting question
- 24:05and it's a very dynamic environment. Uh,
- 24:07of course AI dominates an awful lot of
- 24:10the headlines. Um, we think it's a
- 24:12critical part of infrastructure going
- 24:14forward. uh we just happen to believe
- 24:16that another form of AI uh will begin to
- 24:19emerge and we call them authentic
- 24:21interactions, right?
- 24:22>> Oh, okay.
- 24:23>> And so the idea of uh AI today is there
- 24:26are a lot of what we'll call fake videos
- 24:28or AI generated videos that don't hit
- 24:32the mark because people can they can
- 24:34tell that it's not authentic. And we
- 24:36think that there are a lot of times
- 24:38where it matters that the the moment uh
- 24:40is more important than the message even.
- 24:42Mhm.
- 24:42>> And so the idea is that if the the auto
- 24:45shop is calling me to tell me my car is
- 24:47ready to pick up, the tires are done, I
- 24:49expect automation, right? Or the dentist
- 24:51giving me an appointment reminder. Sure.
- 24:54Right. Makes sense. But if you're
- 24:55calling to talk about uh something
- 24:57related to my mom's chemotherapy, she's
- 24:59going through a battle with cancer right
- 25:00now. It sure better be authentic.
- 25:03>> And so what we where we lean in is where
- 25:06uh the moment matters as much as the
- 25:07message. That's where we think we can
- 25:09help. And so, you know, authenticity
- 25:12reigns and and making that connection is
- 25:14where we focus
- 25:15>> where the moment matters more than what
- 25:17it says in a message.
- 25:19>> Yeah. So, that that's true, right? It
- 25:20allows you to be more authentic with
- 25:22those individuals. Again, somebody's
- 25:24calling to say my tires are done. Who
- 25:26cares? Yep.
- 25:27>> Right. At the end of the day, but you
- 25:28mentioned my mom's chemo or those types
- 25:30of things, you know, it needs to be
- 25:32delivered directly to them and it needs
- 25:34to be done with some care.
- 25:35>> Absolutely. And so, you guys are helping
- 25:38create that. And one of the things you
- 25:39showed me something when we were at your
- 25:42office. It was it was like a coin or
- 25:43something that you had produced a coin
- 25:45for maybe was it the military or
- 25:47something? Was that kind of to tell me a
- 25:48little bit about that coin that you guys
- 25:50had produced and the idea behind that
- 25:52because I thought cool.
- 25:53>> Yeah. Thank you for mentioning I carry
- 25:54it with me everywhere. My goal is in
- 25:56fact that that we ought to give you one
- 25:58of those to set out at least you can set
- 26:00it on the on the ledge. But the idea is
- 26:02that
- 26:03>> we celebrate our There it is. There you
- 26:05go. We celebrate our veterans uh with
- 26:08this coin. And the idea is it includes a
- 26:10spoken note code where you can scan that
- 26:13and you can play tributes that have been
- 26:15left to veterans uh by family members,
- 26:18friends, people that would know them. Uh
- 26:20or you can just uh you can leave one.
- 26:23>> Yeah.
- 26:23>> So in this case, the code has a dual
- 26:25use. You can either watch a video or
- 26:27leave a video.
- 26:28>> Okay.
- 26:28>> And we're basically building this little
- 26:30bit of spoken word history remembrance
- 26:32uh of a veteran community. This is a
- 26:34project that we took on ourselves solely
- 26:36to celebrate our veterans, but also at
- 26:38the same time is a showcase for how the
- 26:41technology uh how the technology works.
- 26:43So, super cool.
- 26:44>> Yeah, I'm not going to remember that
- 26:45one. So, you know, we talked a little
- 26:47bit of technology. We've talked about
- 26:48the business and where you guys are
- 26:50today and where things are going to go.
- 26:51I like that authentic AI as opposed to,
- 26:55you know, the other types of things
- 26:56we've talked about. So, let's let's talk
- 26:59a little bit about community. We've
- 27:00talked community a little bit when you
- 27:02talked about what you were doing here
- 27:03for 10 years before spoken note, but
- 27:05there's also a lot of nonprofits I know
- 27:07that you guys you pour into. So, when
- 27:09you think about community, what what's
- 27:11that mean to you?
- 27:12>> You know, I think uh it it boils down to
- 27:14each person to find their passion and uh
- 27:17and when you look at at what makes our
- 27:19community go, it's just a wide range of
- 27:22organizations that are kind of the
- 27:24fabric really of of our our communities.
- 27:27I think local and local leadership uh is
- 27:30kind of the the where it's at right now.
- 27:32You know, I remember when I was when I
- 27:34was growing up and you know, I remember
- 27:37learning lessons from uh whether it's
- 27:40JFK uh his role in history or Martin
- 27:43Luther King or even Reagan was my era
- 27:47and Mr. Gorbachoff, tear down this wall.
- 27:49Right. Right. I mean that inspired me
- 27:51really to serve my country as a military
- 27:54member. I remember thinking this is a
- 27:55leader. this is somebody that I can
- 27:57really get behind. I think today that
- 28:00has really kind of gone to the level of
- 28:03the local leader. And so it's the little
- 28:06league coach, it's the church pastor,
- 28:08it's the it's the teacher, the gym
- 28:10teacher or the science teacher that
- 28:12inspires that next student to do
- 28:14something great. And that's what I love
- 28:16about community involvement and getting
- 28:18engaged. Whether it's a high school
- 28:19hustle or or some other organization
- 28:22that serves our community, it's the one
- 28:25one-on-one boots on the ground
- 28:27engagement that can really change a
- 28:28community.
- 28:29>> Yeah, agreed. Let's talk a little high
- 28:31school hustle, right? So, let's dig into
- 28:32that. I think it's cool. Cool as well.
- 28:34And not everybody knows about it. You
- 28:36want to maybe just share a little bit
- 28:37about the background, what's going on
- 28:39over there?
- 28:39>> Absolutely. So you look at the the
- 28:41gentlemen that are involved uh with the
- 28:43organization is Scott Lingal and Pierce
- 28:45Servas and I'm I'll forget uh trying to
- 28:47name everyone but uh the thing that I
- 28:50wanted to wanted to point out is that uh
- 28:52Pierce Servas's grandfather was my first
- 28:55mentor uh as an entrepreneur like I mean
- 28:57if you want to go in the wayback machine
- 29:00uh yeah we're talking in the 80s when I
- 29:03was in college I had uh uh Dr. Bert
- 29:06Servos was assigned to me essentially as
- 29:09as a mentor in a program called the
- 29:11Indianapolis Entrepreneurship Academy.
- 29:14It was 10 students that met Friday
- 29:16nights and we would meet at Servas
- 29:19headquarters down on Waterway Boulevard.
- 29:21>> Okay. Yeah.
- 29:22>> And I was paired up with him as a mentor
- 29:24and forever learned lessons from this
- 29:27man that changed my life. And the only
- 29:30way I know to honor his investment in me
- 29:33is to turn around and do that same thing
- 29:35for any student that I can help. Not
- 29:37that I could in any way deliver the
- 29:39value that Dr. Burke did to me and to so
- 29:42many others in Indianapolis, but it was
- 29:44a great example on how to live and how
- 29:46to give back. And uh that to me is
- 29:48foundational to high school hustle. Uh
- 29:50the idea is they want to reach a million
- 29:52high schoolers in America with with
- 29:54hustles uh that could generate as little
- 29:57as $400. uh they're now looking at
- 29:59thousands of dollars is what the average
- 30:01high schooler uh will do uh with
- 30:04pressure washing and lawnmowing and
- 30:06every imaginable service that happens in
- 30:07a community but learning
- 30:09entrepreneurship and giving back uh to
- 30:11your community as part of that. Super
- 30:14awesome. I love what they're doing over
- 30:15there. I did not know that Dr. Bas was
- 30:18one of your original kind of mentors.
- 30:20That's cool. Absolutely right. And so
- 30:21one of the things and I don't always ask
- 30:23this this of of guests but you know
- 30:26you've launched and been successful
- 30:27multiple business. You've been an
- 30:28entrepreneur. There's a lot of folks
- 30:30like we've said before that um have
- 30:34maybe thought about doing things and
- 30:36maybe have an idea but they just haven't
- 30:38decided to take the jump. What would you
- 30:40share with them? You know what what
- 30:42would be your encouragement to somebody
- 30:43that maybe has something on their mind
- 30:44they're thinking about doing?
- 30:45>> Yeah. I mean it's a great question. I
- 30:47I'm not one that believes everybody must
- 30:49be an entrepreneur, right? I think it
- 30:51needs to be right for the person. Um
- 30:53there are situations and circumstances
- 30:55that would say maybe this it's not the
- 30:57right thing for for someone. I think you
- 30:59have to have buy in across the board
- 31:01from uh family members. Um the timing
- 31:04has to be right. Um but I think for
- 31:06those that have decided they want to be
- 31:08an entrepreneur, one of the most
- 31:09important things is to take action,
- 31:11right? You can make the perfect the
- 31:13enemy of the good and make it really
- 31:15hard to get anything off the ground. um
- 31:17the the ones that take action to begin
- 31:19to start, you need to experiment. Uh you
- 31:21need to test and try and most
- 31:24importantly not be afraid to fail,
- 31:25right? So I started a an event years ago
- 31:28called Failfest. And Failfest, uh
- 31:31Failfest. us, I think the website may
- 31:33still be up, was a place where we
- 31:35brought people that were obviously
- 31:37successful to tell stories about times
- 31:39when it didn't go their way and what
- 31:41they learned from it. And I I think we
- 31:43can all acknowledge that you learn
- 31:45probably more from your failures than
- 31:46you even do from your successes. And so
- 31:49most importantly as an entrepreneur, you
- 31:51have to be confident that failure is not
- 31:53final and you've got to take a shot.
- 31:55>> Yep. Great advice. I mean that's
- 31:57awesome. So maybe one more just kind of
- 31:59out of the blue questions that we
- 32:00haven't talked about, but you know kids
- 32:02getting out of high school today and
- 32:04looking to go towards college or
- 32:05different things. You know they can take
- 32:07a couple of tracks. They can go down the
- 32:09track of going to university. they can
- 32:11go down a track maybe of getting a job.
- 32:13Both are are terrific opportunities, but
- 32:15they need to take some action. So,
- 32:17thinking back, right, you you took
- 32:19action as an 18-year-old to go to the
- 32:21military. Just some thoughts maybe for
- 32:24those the younger generation that are
- 32:25getting into the workforce or maybe
- 32:27coming out of college. What would you
- 32:29encourage them with or what would you
- 32:30say to those folks?
- 32:31>> I mean, I would say again, follow your
- 32:33heart, follow your passion. uh the the
- 32:35one-sizefits-all model that most of us
- 32:38went down the path of which was college
- 32:41ultimately uh is less and less uh the
- 32:44mainstream path today. And so whether
- 32:46you're talking trades uh for uh for a
- 32:48high schooler to go learn how to become
- 32:50an electrician or a plumber or HVAC or
- 32:52even culinary arts uh you know uh you
- 32:55name it. I mean there are so many other
- 32:57options today. um the internet and
- 32:59technology and vibe coding and AI. I
- 33:03mean, there are just there are options
- 33:05that just simply weren't around even a
- 33:06decade ago. And so, most importantly, I
- 33:09would say this is the time to experiment
- 33:11as a high schooler and a college
- 33:13student. There's limited risk. By the
- 33:15time you get out of college, let's say
- 33:17you get a spouse, you have a family, all
- 33:19of a sudden the stakes are a lot higher
- 33:21for you to go out and and take your shot
- 33:24because if you fail, the rep the
- 33:27implications of that are a little more
- 33:29profound than when you're in high school
- 33:31or college. So my my biggest thing for
- 33:33the high school or the college uh
- 33:35student is to experiment. Find a mentor
- 33:39from find somebody that you can engage
- 33:40with and then most importantly be a good
- 33:42mentee. Right? Finding a mentor isn't
- 33:45the task, right? Being a good mentee is
- 33:47really the task. Will you follow through
- 33:49on what you're learning and hearing from
- 33:50someone that's been there before?
- 33:52>> Let's actually talk about that a little
- 33:54bit because everybody says, you know,
- 33:56find a mentor. The part that you
- 33:58mentioned, I think is actually one of
- 33:59those things that is one of the bigger
- 34:01struggles is you could find somebody
- 34:03maybe that's been there before, but are
- 34:05you willing to kind of humble yourself,
- 34:08right? and and understand that at the
- 34:10end of the day you maybe don't know
- 34:12everything and that's hard. There's a
- 34:13lot of pride out there and so finding a
- 34:16good mentor mentee. Um I think you can
- 34:19find that these days and in Indianapolis
- 34:21it's it's a little bit different than
- 34:23maybe some other cities you can pick up
- 34:24the phone and ask somebody for help. And
- 34:26I always kind of say if if if I were
- 34:29going to encourage anybody find somebody
- 34:31doing what you think you'd like to do,
- 34:32pick up the phone, call them. Chances
- 34:34are they'll probably talk to you.
- 34:35>> Absolutely.
- 34:35>> Right. And so it goes back to, you know,
- 34:37you being back in high school and Dr.
- 34:39Servas pouring time into you. I mean,
- 34:41could you, by the way, that's awesome. I
- 34:43mean, so, so that's just thinking about
- 34:45that part of your journey. And now you
- 34:47have the opportunity to do that for
- 34:48others as part of high school hustle and
- 34:50other things.
- 34:51>> Well, and it's, you know, the way I look
- 34:52at it is, you know, that's foundational
- 34:55to who I am. I mean, and I could list I
- 34:57mean, probably a dozen significant uh in
- 35:01influences in my life, but you know, you
- 35:03go to my key mentors in
- 35:05entrepreneurship, innovation, uh
- 35:07business, and finance. Man, I mean, I I
- 35:11just was really fortunate with the the
- 35:13the way that all uh went into motion.
- 35:17And most importantly, I I wish I still
- 35:19to this day try to be a better listener
- 35:22and a and more humble and taking
- 35:24feedback. And I I find that the more I
- 35:26do that, the better and better I can
- 35:28get. So, great advice. I mean, all the
- 35:31way around. I'll tell you from the
- 35:32journey from high school, you know,
- 35:34going through the military, starting
- 35:36business, you know, being an
- 35:38entrepreneur, a leader, doing all the
- 35:40different things around the city. Such a
- 35:42cool story, my friend. So, before we
- 35:43finish up, let's talk about a couple
- 35:44more things. Let's talk let's talk about
- 35:46fun, right? So, obviously, you've had a
- 35:49lot of fun in your career. So, working
- 35:50has been fun. and family. I know you got
- 35:53family as well, but what's fun outside
- 35:55of work? What are you doing?
- 35:56>> Well, it, you know, I mean, I I say I
- 35:58have a lot of interests um in terms of
- 36:00just things that capture my attention.
- 36:02Um I'm I'm curious about stuff. So, I
- 36:05mean, I like to experiment. I like to
- 36:06tinker. Uh I have a barn uh at at our
- 36:09home that is my domain. It's a 40x40
- 36:13little little place that is uh is is
- 36:16mine to experiment with, right? I don't
- 36:17get that in our home. I don't get to
- 36:19pick colors. I don't get to pick
- 36:21furniture. I get to suggest uh ideas,
- 36:24but you know, you go to the barn and if
- 36:26I want to make a wood shop, something
- 36:27super special, I'm going to do that.
- 36:29That's my current project. So, okay, I
- 36:31experiment with uh um we have a lot of
- 36:34trees that routinely will fall down. And
- 36:36from there, I make things with them. So,
- 36:38yeah, I noticed your purposeful design
- 36:41uh uh coasters. I've been to their shop.
- 36:43Uh great, great organization. Uh there's
- 36:46some others like that uh that I really
- 36:48uh really enjoyed supporting over the
- 36:50years, but I want to learn to uh take a
- 36:53piece of wood and turn it into something
- 36:54special. And so I'm I'm dabbling that
- 36:57right now. Um I love technology in
- 37:00general at the consumer level. So I like
- 37:02to I like to set up things like I have a
- 37:05whole AV tech setup that that looks like
- 37:08it's something out of a uh like a Braden
- 37:10headquarters here where you come in for
- 37:12a big business presentation. I just use
- 37:14it to string sports events in a barn.
- 37:17>> Yeah. Why? Why wouldn't you?
- 37:18>> Why not? You know, it's your space. It's
- 37:20your 40 by40s.
- 37:21>> Absolutely. Yeah.
- 37:22>> So, yeah. I mean, just varied interest.
- 37:24I mean, I love uh I'm a car guy at my
- 37:26heart. Um I we love to travel, my wife
- 37:29and I. Um easy to jump in the car and go
- 37:31somewhere or jump on a plane and go to
- 37:33Berlin for the Colts game or uh Paris
- 37:36for the Pacers uh uh trip last year. We
- 37:39we love to uh just, you know, travel and
- 37:42and have fun. And so,
- 37:43>> man, I'll tell you when I grow up, I'm
- 37:45going to be just like you, Kai. And I I
- 37:48I certainly appreciate your time and
- 37:49being uh, you know, somebody that's
- 37:51helping the community here in
- 37:52Indianapolis and, you know, drive
- 37:54technology, helping businesses. Spoke
- 37:56node's a cool business, right?
- 37:57>> Well, I appreciate that.
- 37:58>> And what you guys are doing and I think
- 38:00the opportunity for some of the
- 38:01nonprofits, the higher education, but
- 38:03really it it's more it's more the
- 38:06personalized piece than it is even the
- 38:08technology. Technology enables that,
- 38:11right? And I think that's a terrific way
- 38:13to be able to deliver it. As we think
- 38:14about the future with AI, if we can
- 38:17leverage it for people to be more human
- 38:19and to do the things that only we can do
- 38:21and to have more interactions like this,
- 38:23I think it's worth it.
- 38:24>> You're you're on the key point. In fact,
- 38:26what we talk about daily at spoken note
- 38:28is this technology movement, this AI
- 38:31movement, it should amplify our voices,
- 38:34not replace it. And so we are the
- 38:36advocates right now for that human
- 38:38interaction, authentic interaction,
- 38:39another form of AI, but we want to
- 38:42amplify uh those voices that matter, not
- 38:44replace them.
- 38:45>> Yeah, it's awesome. John, I wanted to
- 38:47thank you for being part of this this
- 38:49show, joining us, being a first to have
- 38:51something delivered to us and put on the
- 38:53TV and also to have somebody bring in a
- 38:55cup of tea to you know you're the man
- 38:58when somebody delivers your tea into the
- 38:59podcast.
- 39:00>> Greatly appreciate that and appreciate
- 39:02you being on the show. Thank you, my
- 39:03friend.
- 39:03>> Thank you. Appreciate it, Jay.