Latest / The Buyer's Side with Fexingo: Procurement, Sourcing, and B2B Purchasing Decisions
How a Buyer Used NSM to Reduce Software Costs 15 Percent
Episode 81 of The Buyer's Side digs into Net Dollar Retention — a metric Silicon Valley loves but procurement rarely uses. Lucas and Luna walk through the approach one B2B procurement team took: instead of chasing price cuts, they mapped consumption patterns, flagged underused seats, and renegotiated via usage data. The result? A 15 percent reduction in software spend across six SaaS contracts. The episode covers the three-phase framework the buyer used — audit, renegotiate, monitor — and why the supplier actually preferred it to across-the-board cuts. Specific numbers, one real…
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