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The Robots You Don’t See: How Hotels Really Run | Seth Farbman's Podcast
Housekeeping carts that move themselves. Trash that “walks” to the compactor. In this episode, Seth talks with Reid (President, Nightfood Holdings) about the rise of robots-as-a-service for hotels and venues.
No lobby gimmicks—these bots live behind the scenes, moving dirty linens, clean deliveries, and waste so staff can focus on higher-value guest work. We cover real operations (elevators, mapping, safety), privacy (U.S. servers, on-prem options), and why the biggest ROI is fewer injuries + faster turns, not flashy concierge robots.
What you’ll learn
Why back-of-house automation beats…
The skinny
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