Latest / Business Strategy Talks with Fexingo: Competitive Advantage, Market Positioning, and Growth Planning
How a 150-Year-Old Crane Maker Built a Moat on Spare Parts
In this episode of Business Strategy Talks, Lucas and Luna explore how Konecranes, a Finnish heavy-lifting equipment manufacturer founded in 1910, has built an enduring competitive advantage not through flashy innovation but through an extraordinary spare-parts and aftermarket service operation. They dive into the economics of 'installed-base lock-in,' where 65 percent of Konecranes' revenue comes from servicing equipment already in factories and ports. Lucas explains how the company's network of 16,000 technicians, digital monitoring systems, and guaranteed 24-hour parts…
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